Responsible for inventory & readiness of cabin safety equipment (lifejackets etc.) and ensuring environment free of threats to safety & security
Performs Cabin Crew Cleaning services to ensure proper customer-service documentation (menus, safety & entertainment information etc.) and tidy conditions in seating areas, galleys and lavs
Provides Downlav and Water Delivery tarmac services for arriving aircraft
Arby’s Sandwich Shop (2017 - 2018)
Skilled backline food prep trained in food safety and proper food handling techniques
Experienced in front-counter customer service and food runner duties
Déjà Vu Love Boutique (2017)
Productive sales specialist for variety of personal products and apparel
Skilled listener, knowledgeable in matching product offerings to individual tastes
Surveyed store to ensure attractive and well-organized sales environment
Welcomed all customers, established brand-loyalty encouraging return business
Olive Garden (2016 - 2017)
Provide tableside customer service for sales and ordering, including extensive menu and wine selections
Provide offsite catering delivery orders to large organizations
Mrs. Fields Cookies (2016, seasonal)
Provided customer service support for individual counter sales and large orders
Responsible for preparing and baking new products in galley kitchen environment
Knowledgeable in display organization and product set-up for improved presentation and sales
Maintained proper inventory control to ensure product freshness (FIFO method), availability of all recipe components & other consumables to achieve improved customer service & selection
MGM Resorts International (2015 - 2016)
Corporate unarmed security officer
Prepared and delivered both verbal and written job reports
Provided a safe & secure environment for corporate assets and personnel
Adjusted to wide variety of work locations and event-driven needs in corporate environment
Recipient of Corporate Security Training for the proper use of defensive tactics and procedures
Trained in evacuation procedures, crowd control, and protection of corporate assets in emergencies
MGM Logistics and Design (2015)
Responsible for event related set-up in wide range of venues up to ballroom scale
Charged with assembly & installation of decorative and functional items (including loading/unloading, pickup & delivery of all event materials including linens, décor & floral elements)
Worked individually and as a team member to achieve safe & timely set-up in complex venues
Ensured the event facility and venue was left clean and orderly
Operated company trucks, vans, and lifts, while following safety procedures
Properly packaged and handled company assets to protect against damage and deterioration
Clark County School District (2010 - 2015)
James Cashman Middle School:
Assisted the Dean in security searches and locker checks
Translated Spanish to English as-needed
Followed security protocols to ensure safe & secure campus conditions
Tony Alamo Elementary School:
Assisted in lesson plan development for daily classroom tasks
Participated in interactive learning and creative task situations for autistic students
Assisted lead instructors and staff during lunch periods, including snacks and preparation
Kathy L. Batterman Elementary School:
Involved in lesson plan development as led by teaching staff
Worked one-on-one with autistic students
Assisted both verbal and non-verbal students
R. Guild Gray Elementary School and Elaine Wynn Elementary School:
Served as food handler
Charged with food preparation for breakfast & lunchtime meals
Assisted kitchen staff as required, both individually & as a team member
Education
Clark Senior High School (2005 - 2009)
Graduated with a 3.8 GPA
College of Southern Nevada (2009 - 2010)
Attended college-level classes in pastry making, bartending, and customer service/hospitality
Skills and Training
Proficient in English & Spanish communication skills, both written and verbal
Possesses Nevada Alcohol Education Card (TAM) certification
Proven team leader and focused, cooperative team member possessing excellent customer service skills
Certified in delivery of CPR & First Aid services in emergency situations
Trained and well-practiced in safe/hygienic food handling procedures
Excellent problem solver with attention to key details and need to meet broader objectives
Michael R. Romero
3948 Topawa Drive Las Vegas, NV 89103 Cell:xxx-xxx-xxxx E-Mail: xxx@xxx.com
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Michael R. Romero,
Last Resume Update | April 19, 2018 |
Address | Las Vegas |
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Phone Number | |
Resume File | Everything-Resume-.docx 42.03 kB |