Project Engineer Manager – Datacom Techs - Jan 2015 - Present
Cabling and Infrastructure
Interview and Train New Techs
Hosted VoIP and Cloud Server hosting
Business Telephone Systems and Voice over IP
Digital Video Surveillance Systems
Data Networking and Information Technology
Maintenance and Operational Support
Web Page Optimization
Voice and Internet Carrier Services 
Servicing all Medical Offices – Healthcare Centers and Hospital’s that are contracted out; Walmart’s, Cash Checking, Loomis, CVS, and other businesses in the area
Responsibilities include voice and video communications requirements, overseeing the vendors/suppliers to ensure efficient and effective operations at all times.

Service Writer/Manager – 1-800- Car Cash, East Brunswick NJ - Sept.2013 – 2015

Complete mechanical inspections, test drives, and overall appraisals of all vehicles that cash purchases.
Maintain both Building properties & Vehicles while owned by car cash. Including but not limited to plumbing, landscaping, training, detailing, checking of fluids, belts, etc. Making sure the car runs and drives, and helping load and unload supplies.
Supervised all Auto Techs and Trained
Follow-up calling leads and setting up appointments for appraisals.
Maintenance of garage, office, computers, phones, security systems. Also all grounds including shoveling, vacuuming, sweeping, plowing snow, or trimming trees.
General assistant to head management everything from bank deposits to marketing for both businesses.
Used state of the art equipment to determine extent of damage and amount of repairs to be done to domestic and import vehicles.
Performed maintenance services such as oil changes, lubrications, and tune-ups. Also
repaired and serviced air conditioning, heating, engine-cooling, and electrical systems.
Tested and repaired systems to meet manufacturers' performance specifications and Tested completed units to ensure quality of work before turning over to the customer the vehicle.

Telecommunications Analyst I – Lutheran Medical Center, Brooklyn NY – Feb.2008 – July.2012

Responsibilities include voice and video communications requirements, overseeing the vendors/suppliers to ensure efficient and effective operations at all times.
Worked at Nursing Homes, Assisted Living, Schools and anywhere else hospital needed assistance
Providing direction on supplier cost benefits and reported regularly to management on matters relating to performance of vendors equipment and networks.
Support and train users and guests in the operation of Polycom audio/visual and video conferencing equipment.
Coordinating and implementing multiple moves of departments and individuals during an ongoing renovation project without interruption to telecommunication services.
Installation, maintenance and performance of administration of Nortel Meridian PBXs, Nortel VOIP, Activity Telephone Manager, Captaris CallXpress Voicemail, Glenarye Paging System, Polycom Audio/Visual and Video conferencing equipment, Elcotel Series-5 Payphones, and Spectralink Wireless Telephony across the borough wide network of healthcare facilities.
Executing daily moves, additions and changes to the voice and video communications systems.
Coordinating and participating in problem resolutions for existing systems and ongoing development work.
Ensuring standards and procedures are adhered to and followed for documentation, archiving, backup and recovery.
Proven ability to lead and complete installation and troubleshoot projects.

Technical Analyst 1- Metropolitan Pro-Tek Security System, Brooklyn NY- Feb.2007-Feb.2008

Installation, maintenance and performance of Residential and Commercial such as Retirement and Assisted Living Properties Burglar and Fire alarms, Card Access, CCTV, PA Systems, High End whole house and Voice and Data Networks.
Installation, maintenance and performance of Residential and Commercial Grade Video Cameras and Digital Video Recorders of various brands.
Installation, maintenance and performance of RG59, RG6, and Cat 3, 5, 6 and Fiber cabling. Executed Cross Connects and Terminations.
Installation of Cisco Switches, Routers, and Access Points. Also Aruba Networks POE access

Education:
St. John’s University Staten Island, NY – 2002 -2006
College Of Professional Studies
Bachelor of Science
Major: Telecommunications Minor: Business Management
Major GPA 3.1/4.0

Languages:
Fluent in English, Serbian, and Croatian.

Last Resume Update February 11, 2017
Address Liberty
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Resume File MRajacic.docx 23.43 kB

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