Facilitate a client-focused, service-oriented environment vital to maximizing client satisfaction and retention

Work closely with clients in person, on the telephone, and via e-mail to respond to requests and inquiries

Efficiently carry out administrative functions including document preparation and review, data entry, and complex filing

Successfully manage large volumes of employees and critical information; review, update, and maintain databases

Demonstrate the ability to perform multiple concurrent responsibilities in fast-paced settings; strong attention to detail and emphasis on accuracy

Dynamic communication, presentation, and relationship management skills; superior time management and organizational abilities

Proactive team player equally effective in independent and collaborative environments

Strong technical proficiencies including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Adobe products, Quickbooks, and internet research

Education

State University of New York Delhi, Delhi, NY xxx-xxx-xxxx
Associate in Arts in Sociology
4.0 GPA

Professional Experience
TXN Wireless, LLC / Telecommunications Company, Mars Hill, NC 2011-Present
President

TXN Wireless, LLC / Virtual Constulting, Mars Hill, NC 2011 – 2015
Lead Consultant

Gus’ Steakhouse / Restaurant & Lounge xxx-xxx-xxxx
Lounge Manager
~ Community Activity & Volunteer Work ~
Fundraisers for Catholic Charities and the Chenango County Child Care Council, Norwich, NY 2007 – 2011
Co-organizer
Senior Citizens Prom, Norwich, NY 2007 & 2008
Co-organizer/Volunteer
Wilber National Bank Golf Tournament for Cancer Research, Traditions at the Glen in Binghamton, NY 2007 & 2008
Participant