organization.

QUALIFICATIONS:
For the past six years, I have worked exclusively in the wireless communication
industry. My customers were AT&T, Verizon, US Cellular and Sprint. Also, I have
been installing lighting upgrades for T ower owners such as American Tower Co. and
Tower Co. I am able to build relationships with my customers to assure repeat business.

EDUCATION:
1976-1980 High School diploma, James Madison Memorial H.S.
Madison, WI.
1980-1983 Associate of Arts, Marketing, M.A.T.C.
Madison, WI.

EMPLOYMENT:

2014-Present Blue Stream Professional Services
Top Hand
3065 Chastain Meadows Pkwy
Marietta, GA 30066
HR xxx-xxx-xxxx
 LTE upgrade for AT &T and T-Mobile
 Experience with troubleshooting services issues as well as maintaining
excellent employee and customer relations
 Provide training to fellow employees to provide quality service which
met or exceeded customer expectations.

2012-2013 Spectrum Wireless Solutions
Top Hand
7399 S Tuscon Way Ste C-5
Centennial, CO 80112
HR xxx-xxx-xxxx
 Setting buildings, erecting towers.
 Line and Antenna LTE upgrades for companies such as Sprint, AT&T
and Verizon
 Installation of 19" racks, their components, Poly phasers and grounding.
PIM testing,Sweeping and photo package

EMPLOYMENT: (cont.)

2011-2012 Front Range Wireless
Tower Technician
7476 S Eagle St Ste-A
Centennial, CO. 80112
HR xxx-xxx-xxxx
 All Phases of tower construction ensuring quality standards set by
company and customer expectations
 Conducted daily safety meetings to ensure workplace practices meet
OSHA standards

2008-2011 Tower MRL Inc.
Tower Technician, Cell phone industry
2851 Capital Dr. Sun Prairie, WI 53590
Owner; Chris Mallon xxx-xxx-xxxx
 Building and servicing communication towers, assuring quality level of
customer service while maintaining a safe and efficient work.
 Led crews in installation of new LED lighting components
 Conducted audits and tower inspections throughout the Midwest

2007-2009 Mailroom Technician, American Family Insurance
6000 American Pkwy Madison, WI. 53783
Mgr. Paul Weum xxx-xxx-xxxx ext 32402
 Processing business mailings for external customers and internal
business partners.
 Assuring confidentiality of customer personal information along with
cost saving accuracy.

2007-2007 Salesman, Engelharts Power center
1589 Greenway Cross Madison, WI. 53713
Mgr. Robert Hintz xxx-xxx-xxxx
 Inside sales of motorcycles, ATV’s and watercrafts.
 Commercial and residential power equipment.
 Emphasis on customer service and maintaining profitability.

2006-2007 Blackhawk Tower Communications
218 W. Nelson St. Deerfield, WI. 53531
Spvr. Robert Zapata xxx-xxx-xxxx
 Building and upgrading cell phone and broadcast towers throughout the
Midwest.

2004-2006 Security Officer, Dept. of Homeland Security-TSA
2701 International Ln. Madison, WI. 53704 Dane county Airport
Spvr. Dan Prine xxx-xxx-xxxx
 Assuring safe travel for passengers and commerce through the use of x-
ray and other techniques.

EMPLOYMENT: (cont.)

1999-2004 Sales Representative, Parts Now LLC
3150 Pleasant view Rd. Middleton, WI 53562
Mgr. Michael Cox xxx-xxx-xxxx
 Inside sales as an Account Rep using the telephone and internet.
 I was important to educate as well as to sell my clients.
 Customer service was also very important in that some customers
experienced warrantee issues.
 Having a wide range of product knowledge, service recommendations
and warrantee options was required.

1997-1999 Wave Communications
Tower Technician
4587 Hwy. TT Sun Prairie, WI. 53590
Mike Veith xxx-xxx-xxxx
 Erecting and upgrading existing cell phone towers.