customer satisfaction. A resourceful, solution-focused employee recognized for "going
the extra mile," following policy and procedure, and taking the initiative to always
improve personal development and skill level. Areas of additional strength include:
· Details and results oriented · Communication skills
· Performing multiple tasks simultaneously · Multiple Languages skills
· Work effectively in high stress environments · Team player
· Problem solving and conflict resolution · Sense of humor


Owner and Technical Operations Director: “LA PROTEGEE Sarl” 2014 to Currently
Co-Founder and of Security/Safety oriented Company. General Business Management, Consulting,
Implementation and Representation of universally reputed Security Companies in Access Control,
Fire Safety, Video Surveillance and more.
Senior Broadband Tech and Security Professional / Lead Supervisor (from 2005 to 2014)
- Resolving Issue-Tracks - Help Organize and manage Teams
- Effectuate and Design Security Solutions - Run escalation Trouble Calls….. More
- Total Security Solution Conception and Design – Fire and Intrusion Emergency Expert
High Tech Solutions (Co-owner) 2001- 2006
- Computer Servicing & Repair (Soft &Hardware)
- Customer Service
- Small Business Management
- Network Design and implementation for Small and medium Business

Bachelor of Science in Networking Strayer University (S. charlotte) 2009
- Basic topologies protocols - Concepts of computer networks
- Fundamental database concepts -Network Security
- Network Management ….
Network + Certified 2011
SCTE Certified Broadband Premises Technician 2010
SCTE Certified Broadband Premises Specialist 2008
SCTE Certified Industrial Safety Management Expert 2008
ETA Certification (Data Cable Installer) S. Piedmont Community College 2006
- Evolution of Cabling Standards, Telco Operations, Alternative Cabling, Coaxial ….
Polytechnico di Roma (Italy) - Electronic Security Professionalxxx-xxx-xxxx
High School Diploma Lycee St Joseph Lomé (TOGO) 1992 -1996
- KEY COURSES , College Preparatory, Leadership Training Seminars
LANGUAGE SKILLS: French: Very fluent, Italian: Very fluent, Arabic: Fluent

- References:

Jeff Frye (VP Time Warner Security and Intelligent Home). Tel. xxx-xxx-xxxx

Arnold Gonzalez (Technical Operations Manager). Tel. xxx-xxx-xxxx

Ransel Wildes (Network Maintenance Sup.) Tel. +1 xxx-xxx-xxxx

Greg Moore (Technical Operations Sup.) Tel. xxx-xxx-xxxx

Last Resume Update October 9, 2017
Address Charlotte
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Resume File bila.resume.pdf 264.7 kB

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