Business Unit Operations • Training/Safety Operations • Construction Operations • Budgeting & Financials • New Business Development • Staff Optimization • Human Resources Management • Bargaining Agreements • Team Building • Union Contract Negotiations • Profit Enhancement • Contractor Project Management • Regulatory Compliance • Cost Reduction • Quality Assurance • Sales & Marketing Management • Key Client Relations • Presentation / Public Speaking

Career Track & Performance | Driving Forces

Safety, Training & Operations Consultant Present
Marcy Construction Company St. Louis Park, MN

Purpose and Scope: Focused on development and organization of safety policies and procedures. Creation of Training curriculum for future program needs and development of processes to ensure a safety culture in the organization.

Organizational Impact | Contributions:

Established computer based safety training options that allow for immediate real time feedback from the field.
Completed re-write of safety policies and procedures to meet current compliance in the industry.

Safety/Training Operations Managerxxx-xxx-xxxx
MP Technologies Annandale, MN

Purpose and Scope: Provided highly specialized safety audits and training to construction crews operating throughout the state of Minnesota. Analyzed needs and formulated training plans and programs that increased professional competencies, lowered safety risk and improved services and safety processes, for all field personnel..

Organizational Impact | Contributions:

Established computer based safety audit process that allowed for immediate real time feedback from the field.
Developed and delivered effective classroom and field-based training to meet OSHA annual training requirements, lowering incident opportunities in the field by 20%.

Safety/ Training/Loss Control Specialist 2013- 2013
Minnesota Rural Electric Association Maple Grove, MN

Purpose and Scope: Provided highly specialized training to construction crews operating out of 44 Electric Utilities throughout the state of Minnesota. Analyzed needs and formulated training plans and programs that increased professional competencies, lowered injury risks and improved services and satisfaction of valued utility customers.

Organizational Impact | Contributions:

Established relationships with key decision makers to ensure measurable outcomes.

Utilized effective classroom and field-based training methodologies to facilitate maximum subject matter comprehension.

Training also included fundamental and advanced operational management functions.

Training Development Operations Manager / Manager of Member Services Operationsxxx-xxx-xxxx,xxx-xxx-xxxx
Midwest Energy Association Eagan, MN

Purpose and Scope: Focused efforts on continual personal development as well as boosted membership sales and profitability through hands-on sales management, new program development and the expansion of innovative training courses, including specialized utility based curriculum. Offerings included online and blended learning safety and craft skills programs for the utility industry.

Organizational Impact | Contributions:

Managed and worked in close collaboration with course authors. Assisted in research, audited course content to ensure it met organizational requirements and strict industry standards and approved programs to be added to a growing one-of-a kind online library that exceeded 130 titles.

Due to efforts, realized a 60% increase in training memberships between 2003 and 2006.

Conceptualized and implemented a new membership program working with vocational schools and non-energy industry organizations. Since inception, the program grew to 30 independent training organizations.

Director of Training/ Business Unit Operations, Facility Operations, MN & NDxxx-xxx-xxxx
Construction Laborers Training Center Lino Lakes, MN

Purpose and Scope: Managed multi-unit operations for the 3rd largest union skills training center in North America with an average of 6,000 students annually and 50+ course offerings. Served as a hands-on leader to motivate staff and ensure critical goals were met and exceeded. Areas of focus included facilities maintenance, annual budgeting, human resources management, hiring and staff development, vendor relations, purchasing, safety and sales and marketing to grow revenues and strengthen brand awareness.

Organizational Impact | Contributions:

Managed 21 direct reports, including administrative support personnel, Apprenticeship Director, Apprenticeship Coordinator, Accountant, Building Maintenance and 11 fulltime instructors. Evaluated employee performance to enhance skills and lower turnover.

Approved class scheduling, and ensured that teaching staff were afforded adequate resources to maximize student experience and value.

Added 8 new programs and offered 40% of classes in Spanish for the first time in 2008.

Reduced overall facility operating costs by 22% between 2006 and 2008.

Implemented requirements for all instructors to be Vocational Certified, CPR / First Aid Certified and computer literate in most common Windows applications.

Leadership and vision also resulted in a 30% increase in student return rate over a 3-year period.

Construction Operations Manager / Training Director/ Business Unit Director 1973 -2003
Xcel Energy Saint Paul, MN

Purpose and Scope: Managed the day to day business unit operations for Overhead, Underground Network and Substation Construction Departments and contract crews. Focus included union contract negotiations, budgeting, planning, purchasing, staffing, facility management & maintenance, emergency response and training. Represented the company on various Union Contract Negotiation committees, public safety training and public speaking. Directed Training Department for 14 years. Managed the development and administration of contractor service contracts for third party contractor bidding, staffing and business unit responsibilities for multiple business units in 12 states. Named National Damage Prevention Director of the Year in 2002.

Organizational Impact | Contributions:

Lowered damages to facilities due to poor or no locates by 50% for a $3M annual cost savings.

Negotiated service contracts for installation of electric facilities, to realize a 13% annual savings.

Developed and implemented highly effective annual public information training seminars for 100+ locations.

Achieved highest ratings attainable for customer service measurements for 5 consecutive years.

Reduced employee lost work rates for in field construction crews 85%.

Named Damage Prevention Director of the Year in 2002, by American Gas Association.

Negotiated bargaining agreements to consolidate work classifications and represented company on various union/company arbitration committees.

LEARNING CREDENTIALS & ENRICHMENTS

Undergraduate coursework - business
University of Minnesota, Minneapolis, MN

Additional courses, seminars and workshops include:

Seven Habits of Highly Effective People • First Things First • One Minute Manager • What’s Your Point? • Managing Time Management • Everyone Has a Customer • Annual OSHA-mandated safety and compliance programs

CERTIFICATES & LICENSES

Vocational Education Certification – University of Minnesota
Journeyman High Voltage Cable Splicer – Dunwoody Vocational College
CPR/First Aid Instructor Certification – National Safety Council

“You define the moment, don’t let the moment define you.”

References and further data provided upon establishment of mutual interest

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Cottage Grove, MN 5xxx-xxx-xxxx xxx@xxx.com

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