KEY ACCOUNT MANAGEMENT / GENERAL MANAGEMENT / CLIENT SERVICES
START-UP & TURNAROUND MANAGEMENT
Driving sales results beyond 100%, building winning teams, developing new business revenue, opening new markets, negotiating
multimillion-dollar contracts, forging strong relationships with C-Level executives, and personal integrity ...
Top-ranked Senior Sales Account Manager and Business Development Leader with 20+ years' sales success
delivering double-digit growth and bottom-line profits through expert account management and retention, new business
development, marketing, consummate relationship management, and strategic local and regional territory expansion.
Creative problem solver with ability to lead sales teams to achieve multimillion-dollar revenue gains.
Innovative, hands-on leader, and negotiator, with an unbroken track record for turning around underperforming
sales units, expediting problems, building top-performing teams, over-delivering on customer promises, and driving
organizational growth and profitability.
Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, forging solid
relationships with C-level executives and key decision makers; developing, and driving business partner relationships to
deliver exceptional sales results. Consistently outpaced competition through decisive leadership of:
Start-Up Ventures, Services & Operations
Purchasing & Vendor Negotiations
Territory Management & Customer Support
Key Account Management & Retention
Client Relationship Management
Double-Digit Revenue Growth & Profit Growth
New Market Development & Expansion
Business Turnarounds & Revitalizations
Consultative & Solutions-based Sales
Sales Leadership/Recruitment, Training & Development
Sales Management Experience
MAC PAPER - West Palm Beach, FL, 2013 to Present
Sales Representative/Business Development
Serve as a top-producing sales executive, industry expert, and companywide leader, expanding revenues through transition of
all my accounts and new account development of acquisition of All Packaging Supplies which was subsequently sold to Mac
Papers, leading supplier of fine printing papers and envelopes. Provide extensive market knowledge to support corporate
forecasting, sales and marketing strategies, as well as motivation, and training.
Manage aggressive account development, cultivate, retained, and negotiate agreement with key vendor Kimberly Clark at
Rags Unlimited, and expand customer base within Dade, Broward, and Palm Beach Counties. Leveraged deep market
knowledge to secure vendors and products for customer resale, simultaneously satisfying client needs while significantly
increasing corporate profitability. Sales Results:
Delivered sales increase of 25%, benchmarking revenues to $1M within 4 months.
Designed and implemented target marketing campaigns and effective customer retention plans to
secure and grow new business.
Retained nearly 100% of accounts during challenging reorganization and transition of company.
Decreased costs by 30%-50% by developing strategic vendor alliances.
ALL PACKAGING SUPPLIES - Pembroke Park, FL, 2010 to 2012
Sold Rags Unlimited & Supply to All Packaging Supplies and continued to run a profitable business through
acquisition. Drove marketing, sales, vendor development, sales training, and product development for the sale of
wipers, janitorial,safety products, and packaging products. Reported directly to the President as key member of joint
venture that grew to more than $6M in revenue. Set direction for key negotiation and due diligence for corporate
acquisition of Rags Unlimited. Sales & Account Management Achievements:
Increased sales by more than 30% in less than 2 years, fueling sales increase from $3.8M to $6M by introducing
new products and acquiring new customer base.
Demonstrated an unwavering commitment to customer service, adding new customers while maintaining
premium service levels with existing accounts and key vendors, including Kimberly Clark.
Recognized as the #1 closer for outstanding sales achievement over the past 11/2 years through full sales
RAGS UNLIMITED & SUPPLY INC. - West Palm Beach, FL, 2003 to 2010
Part Owner/Vice President of Sales
Offered to become 50% part owner of the company. Scope of management responsibilities included P&L, developing
sales business planning, vendor management, sales training, negotiating contracts, purchasing and billing, monitoring
budget, inventory control, and ensuring exceptional customer service. Hired, interviewed, selected, trained, motivated,
and supervised employees. Sales Operations & Customer Service Leadership Achievements:
Boosted new sales 800%, turned company around from $120K loss to profit in 1 year; increased employees
from 2 to more than 8, and captured 20 key accounts by implementing new product lines and managing and
building positive relationships with customers and vendors.
Grew sales to $1M during tenure that accounted for 60% of company orders; generating more than 70%
of total company revenue.
Identified, pursued, and closed the largest deal in company history, managing vendor agreement with
Kimberly Clarke Corp.,-one of the top brands in the industry-achieving bottom tier pricing and recurring revenue.
Targeted and penetrated a competitive market selling at profit and sustained revenue of $5K per month
within the first 4 years; converting many customers from competitor's services.
Led high-profile sales presentations and negotiations with C-level executives, increasing market share of
safety, janitorial, and packaging supplies with manufacturers and corporations.
Secured a vendor base of 50 suppliers, negotiating contracts and managing relationships to ensure the
delivery of top-quality products at optimal prices.
TROY INDUSTRIES - Miami, FL, 1993 to 2003
Expanded the company's largest and most profitable accounts, building annual gross revenues from $500k to more than $3M in
the sales of janitorial and sanitary supplies throughout the tri-county region. Sales Account Management Achievements:
Secured $3M-$4M in sales fromxxx-xxx-xxxx by combining product expertise with an in-depth understanding of
client needs to expand customer loyalty and increase profitability through consultative sales and account leadership.
Recognized as the top sales producer, consistently selling $2M annually and contributing 30% to the
company's total revenue.
Accelerated sales growth strategies with historic highs by introducing janitorial services and selling
solutions previously not sold within the region.
Devised strategic marketing and sales plans to improve revenues, market share, and profitability.
CREST ENVELOPE & SUPPLY CORP - Cape Hatteras National Seashore, NC, 1991 to 1993
Led the start-up of a new print brokerage business venture with key responsibilities of sales, marketing, and
operations for new business including managing contracts, pricing, distribution, and client relationships with a
variety of clients and vendors. Sales Management Achievements:
Grew annual revenues from zero to $500K within 12 months.
Secured and cultivated more than 200 clients, and retained ongoing relationships with key vendors.
Established initial contact through cold calling and professional networking, built rapport, developed
relationships, and effectively satisfied business needs to ensure long-term loyalty.
PREVIOUS CAREER SALES EXPERIENCE
Sales Representative, Impressions Paper & Supplies (1982 to 1991) - Generated $1M in annual revenues.
Co-Founder/Sales Manager, Ambry Paper (1980 to 1982) - Drove sales, marketing, and vendor development as
key member of start-up venture that grew sales to more than $500K annually.
LAKE CITY JUNIOR COLLEGE, Lake City, FL - Forest Engineering
|Last Resume Update||July 29, 2014|
|Resume File|| Ronald-Blucher-Resume-Final-text.txt 8.11 kB|