SCTE Cable Games

Lift Certification

Supervision of Contractors

Watchtower

Scout

DSAM 6300

TDR

Node Segmentation

Plant Design

Power Supply Maintenance

Coaxial Splicing

Testing and Troubleshooting

Ingress Suppression

Trained New Technicians

Professional Experience

comcast – Mccok & elmhurst, IL ,
Network Operations Technician 02/04 to 4/15
Maintained and repaired cable and equipment. Measured signal strength at nodes and amplifiers. Repaired or replaced worn components from nodes, amplifiers, and taps to ensure acceptable signal strength. Climbed utility poles using gaffs, ladders, or hydraulic lift to access cable. Excelled in safety classes and has multiple certification without incident. Communicated with co-workers and/or supervisor using telephone or email for referrals to installers.. Achieved Levels 1 –5 as network operations technician within the company. Emergency restoration on-call duties were performed. Trained future line technicians. Perform various duties which include CLI, power supply maintenance, TDR, plant schematics diagrams and upgrades, hub site/headends checks, cleaned fibers, and node segmentation and optimization. Resolved network connectivity issues and problem identification/analysis. Supervised the activities of five cable contractors for a Node Health Team to perform forward and returns, sweeps and balances and ingress mitigation.
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TIME WARNER/AT&T – OAK PARK & BERWYN, IL
Line Technician 10/99 to 02/04
Maintained and repaired cable and equipment. Measures signal strength at nodes and amplifiers. Repaired or replaced worn components from nodes, amplifiers, and taps to ensure acceptable signal strength. Climbed utility poles using gaffs, ladders or hydraulic lift on a truck. Excelled in safety classes and has multiple certification without incident. Answered customers' inquiries or complaints. Communicated with co-workers and/or supervisor using Nextel two-way radio or telephone for referrals to installers.. Achieved Levels 4 – 6 as line technician within the company. Emergency restoration on-call duties were performed. Trained future line technicians. Perform various duties which include CLI, power supply maintenance, plant schematics diagrams and MDU upgrades.

MEDIAONE – OAK PARK, IL
Line Technician 07/98 to 10/99
Maintained and repaired cable television cables, internet, and equipment. Measures signal strength at amplifiers or at customer's terminal boxes, using field strength meter. Repaired or replaced worn components to ensure acceptable signal strength. Climbed utility pole and connects test television set to taps. Observed set to evaluate reception and determine cause of faulty reception. Repaired defective cable systems. Answered customers' inquiries or complaints. Communicated to co-worker and/or supervisor using two-way radio or telephone, to receive instructions or technical advice.. Achieved Levels 2 – 4 as line technician within the company. Emergency restoration on-call duties were performed.

Professional Experience (continued)

continental CABLEVISION – Oak park, IL
Service Technician 07/97 to 07/98
Explained to subscribers how the cable system works. Addressed client concerns on cable and/or internet-related problems. Performed a variety of tests on cables and wirings to identify problems. Recommended repair procedures and identified parts that need to be replaced. Conducted regular house-to-house check-ups to network subscribers. Monitored and recorded system drop and in house leakage. Started 24 hour on-call duty covering cable outages.

cablevision – OAK PARK, IL
Service Techician, 01/96 to 07/97
Worked independently in customers' homes and outdoors to install cable products and services or troubleshoot reported issues as quickly as possible. Performed new installs, disconnects, and audits.

Bright Image – Hillside, IL
Assembly Line/Warehouse, 06/89 to 12/95
Assembled fluorescent lights, touch dimmers, remote control modules, and solder small circuit boards. Packaged inventory for shipping and operated small forklifts.

Education

Proviso West High School, Hillside, IL – 1993

Triton College, River Grove, IL - 1996

Technology Summary

MS Office (Word, Excel, PowerPoint) Watchtower Scout Outlook Error Reaper DSAM 6300 Windows (all)

(708) 595 - 5998 xxx@xxx.com

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