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seth planck OpenOffice

Seth Planck

143 Reed St, Milford City, OHxxx-xxx-xxxx. xxx@xxx.com

Forward-thinking IT student pursuing progressive education through obtaining various Microsoft IT certifications. Innovative problem solver with a commitment to achieve and exceed goals set forth by customers and administration.

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Imaging ?
Microsoft Operating Systems ?
Wireshark ?
Troubleshoot and Repair ?
Mobile Troubleshooting ?
MBSA ?
Formatting Drives and Storage ?
Installation and Configuration ?
Server Maintenance ?
Hyper V and Virtual Box ?
Cisco Packet Tracer

Technical Competencies

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Knowledge of creating, maintaining, and troubleshooting PC systems

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Familiar with Windows XP, Vista, and 7

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Experience with setting up and creating SOHOs, including firewall maintenance.

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Easily able to understand customers problems, and understanding how they may need my help

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Basic Server maintenance, troubleshooting, and repair.

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User Account creation, configuration, and Maintenance

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Basic Active Directory Configuration.

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Configuring GPOs to Domains, Sites, OU's, Users, and Computers.

Education and Certifications

My Computer Career Columbus, OH
Information Technology Training
2013 – 2014

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Certifications achieved: CompTIA A+ 2012, Network + 2012, MTA 98-366 (Networking Fundamentals), MTA 98-349 (Windows Operating System Fundamentals), MTA 98-365(Server Administration Fundamentals), MTA 98-367( Security Fundamentals)

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Certifications in progress: MCTS (Windows Server 2008 Active), MCTS (Windows Server 2008 Network), MCITP (Server 2008 Administrator), MCTS (Windows 7), MCTS (Windows 2008 Applications Infrastructure), MCITP (Windows Server Enterprise Administrator)

Work History

Industrial Ceramic Production
Marysville
, OH

Kiln Fireman
05/08/1-04/11/14

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Production

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Part detailing

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Kiln Monitoring

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Packing & Shipping

Scott's Lawn
Marysville
, OH

Customer Service Representative
05/05-08/05

(Temp through Manpower)

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Navigate Scott's database to provide customers with fast, helpful, friendly, and accurate information for any issue to ensure repeat business.

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Troubleshoot issues, schedule service times, and help maintain accounts for Scott's Lawn Service.