Skills
Provided support for customers' cable related problems.
Installed cable modems and wiring to clients homes and offices.
Checked signal transmission using an hi-tech gadget applications.
Performed tests on cable lines and signal.
Coordinated with customers regarding repair and maintenance of their cable systems.
Advanced verbal and written communication skills
Excellent troubleshooting skills
Great knowledge of technical maintenance systems
Strong and upfront customer support skills
A proven track record of successful installations

 
Experience

Cable Technician
July 2014 to Current
RWL - Leesburg, FL
Installed necessary cable electrical system and hardware.
Cleaned trash and materials after the installation.
Monitored and recorded system drop and in house leakage.
Maintained inventory of daily logs and gas sheets as necessary
Properly recorded all required information on work orders, surveys and referrals.
Performed duties such as connecting, disconnecting and upgrading cables.
Addressed client concerns on cable-related problems.
Explained to subscribers how the cable system works.
Performed a variety of tests on cables and wirings to identify problems.
Recommended repair procedures and identified parts that need to be replaced.
Conducted regular house-to-house check-ups to network subscribers.

 
September 2013 to June 2014
DRS Contractor for Dish Network - Leesburg, MA
Inventory - maintain accurate inventory and equipment for installations, service calls or trouble tickets.
Conduct site survey - determine the best positioning of our equipment for strongest signal reception.
Equipment installation - place mounts, satellite dishes and receivers while ensuring broadband connectivity.
Customer education - review order with the customer and teach them the basics to use and enjoy their new
service and equipment.

 
March 2012 to August 2013
USPS - Taunton, Ma
Delivering mail to Business and Homes in the Taunton area.
Reason for leaving: Moved to Florida.
July 2010 to March 2012
The T Ride - Readville, MA
Starting PT then went FT
Ability to sit extended periods of time with kneeling and bending.
Ability to drive assigned vehicle in all weather and traffic conditions including, highway and city.
Complying with all traffic rules and regulations to operate vehicles in a safe and courteous manner.
Adhere to prescribed route and time frame.
Operate all safety equipment, including wheelchair tiedowns.
Able to assist consumers entering and exiting the vehicle alone with driving vehicles between consumer's home
and destination or between the program site and community destination(s) Maintaining a respectful manner and
tone of voice with others.

Cable Technician

July 2008 to July 2011

Amtec - Middleborough, Went Out Of Business , MA
Install cable from pole to business building.
Setup internet and cable TV for business accounts.
Setup telephone service for business accounts up to 8 lines.
Provided support for customers' cable related problems.
Installed cable modems and wiring to clients homes and offices.
Checked signal transmission using an hi-tech gadget applications.
Performed tests on cable lines and signal.
Coordinated with customers regarding repair and maintenance of their cable systems.

Cable Technician

February 2008 to June 2008
Circuit City - Millbury, Went Out Of Business, MA
Installed cable from house to pole Setup internet and wireless networks for customers Setup telephone services
using a EMTA Warehouse gave techs equipment for their daily work orders Trained new employees Did random
QC checks on installs by other employees Performed lead tech position when asked.
Satellite Technician
September 2007 to February 2008
Dish Network - Rockland, Ma
Setup and install Satellite dishes.
Run rg6 from dish to rooms that are getting a receiver.

Cable Technician

March 2000 to October 2007

Dynamic Results - Pembroke, Went Out Of Business , MA
Installing Cable from pole to house, Rewired phone Jacks by passed nids Installed and replace phone lines and
jacks Install Cable wired and unwired Setup Internet connections and new accounts Install RSU and RISU and
EMTAs.
Education
High School Diploma : High School , 1991