Tidewater Community College Chesapeake, Virginia 12-2012 to 05-2013
Information Technology (Some Credits Earned)
Chesapeake Center for Science and Technology Chesapeake, Virginia 09-07 to 06-08
Public Safety and Firefighting (Certificate of Completion Earned)

Professional Experience:

Conduit Global (Voice/Chat Care Representative) 09-2016 to 10-2016
San Antonio, Texas
At conduit Global I was required to take calls in questions about their phone bill or any other technical problems. I had to give outstanding customer service possible to ensure the caller received the correct information needed.

Vutex Inc. (Quality Inspector) 08-2016 to 09-2016
San Antonio, Texas
I watched and observed parts applicator technicians to ensure they are putting car parts together properly. I also inspected the parts for any flaws such as, scratches, dings, or dents in Toyota truck doors. I was required to document and flaws and signal to leadership to have the parts replaced or removed from production.

Dollar Tree Stores, (Headquarters), Greenbrier International Inc. (Prototype Store Coordinator)
Chesapeake, Virginia 12-2013 to 08-2016
I was responsible for receiving a high volume of sample merchandise from vendors and catalog them with a system I developed for a multi-billion dollar corporation, using an excel work book. I was required to work closely with merchants from the company to ensure all samples requested were received in a timely manner from the vendors. Communications were used in Lotus Notes, (Email), and through desk phones to vendors or company associates. I learned how to use as400 to search the distribution centers for merchandise to have them pulled for quality control issues.

Elizabeth River Project (Volunteer Forestry Stewardship) 10-2015 to 10-2015
Portsmouth, Virginia
I worked closely around the lead biologist and removed invasive plant species from the park.. We conducted an experiment to slow and hopefully stop the growth of the Japanese Knot Weed. Also I was required to used basic gardening tools to clear cut areas that are being impacted by the invasive plant. After clear cutting some of the area the team was told to document the area including, location, date, time, and weather conditions.

Priority Staffing (Temporary Employment Agent) 11-2013 to 12-2013
Chesapeake, Virginia
I was on call for assignments and I was required to fill out weekly time sheets to receive pay. I was also required to show up to duty locations on time or early when directed or when I accepted an assignment.

Halloween City (Sales Associate) 09-2013 to 11-2013
Chesapeake, Virginia
I amplified my ability to sale store products while increasing the store profits. Also I helped customers find products and rehashed them with more items to add along with their purchases. Counted money along side managers and helped make bank deposits. I was responsible for scanning customer’s items correctly with attention to detail to ensure that an item wasn’t scanned twice and the price was right.

Virginia Tire and Auto (General Service Technician) 06-2012 to 08-2013
Fairfax, Virginia
While working at Virginia Tire and Auto I serviced personal vehicles by removing oil drain plugs and replacing the oil filter with a new one including oil. As a general service technician I earned commission for recommending additional service work that needed to be done to the vehicle. Also along with other technicians we worked as a team to clean up the shop at the end of the day to ensure the shop was ready for the next morning.

City-wide Protection Services (Security Officer) 12-2011 to 06-2012
Hampton Roads, Virginia
I provided efficient security for neighborhood communities and businesses across Hampton roads, Virginia. I was able to adapt to an ever changing environment due to the nature of the job. I conducted patrols and hourly logs of my locations and any suspicious activity. I also worked at a elderly boarding home in Norfolk, Virginia to only call medical through a non-emergency line if someone needed attention as instructed by my supervisor.

Merchants Tire (General Service Tire Technician) 04-2010 to 12-2011
Chesapeake, Virginia
I Preformed oil changes to customer’s vehicle’s as well as made tire repairs to trailers, trucks, vans, and SUV’s. While completing oil changes the waste oil had to be disposed of properly in waste containers they were designated for. In the event of oil that was spilled onto the ground I was required to follow hazardous material guidelines located in the MSDS booklet on how to properly clean the oil from the ground.

USPS (Casual Mail Processing Clerk) 11-2009 to 04-2010
Norfolk, Virginia
While working at the post office distribution center I was required to sort mail by hand based on the zip code. Some of the mail that had the incorrect addresses written on the envelopes had to be labeled to be returned to the sender. Once I had completed sorting all the mail by hand I also had the ability to use an automation machine that put the envelopes in delivery point sequence pertaining to that zip code.

Vico Construction (Tire Technician) 08-2008 to 11-2009
Chesapeake, Virginia
Working at Vico construction I was required to organize fuel and oil filters based on type, size, for the equipment it is to be used for. To add I changed tires for pick up trucks, backhoes, dump trucks, and even small tires for generators. On days when there wasn’t any tires to repair I rode on the grease truck to grease excavators, backhoes, rollers, bulldozers, and many other various construction equipment.

Savannah’s Restaurant (Dishwasher) 04-2007 to 08-2008
Chesapeake, Virginia
At the restaurant I was required to clean dishes to ensure that all food particles were removed. I learned about different illnesses that a person could experience from uncooked food in a commercial setting and how it could be bad for business. During down time I assisted the cooks with food preparations for the later dinner hours.

Skill Set:

-Team Player -Goal orientated
-Data entry -Cataloging
-Leader -Focused Under Pressure
-Analytics -Customer Service