Excellent background skills in facility engineering and design also construction scheduling and budgeting.
Other skills include developing and implementing regional and nationwide policy practices and procedures for fiber to the premise and copper networks.

Core Qualifications___________________________________

Operations Management
Staff Development
Inventory Control
Policy/program development
Supervision and training
Cross-functional team management
Problem solving
CDL class A
DOT regulations / FMCSR
Costumer-oriented
Defensive driving
Cargo handling
Air brake certification
Clean DMV record

Professional Experience_______________________________

Verizon Technical Trainer Team Member with Work Force Development
September 2007-current
Tampa, FL

Training new and current employees in the following disciplines:

Pole Climbing, Buck squeeze, Super Squeeze, and free climbing
Basic Copper Installation & Repair
Cable Splicing, basic and complex
Lead Closure, working with lead safety
Manhole Safety
Cable Fault Locating
National Safety Council Certified Instructor for First Aid, C.P.R. and A.E.D, Also Certified to train the trainer
D.S.L. / H.S.I. Installation and repair
Trenching and Shoring
Aerial Man Lift
Combination Vehicle Bucket Truck and Pole Trailer
Fork Lift Safety and Operation
Central Office Frame
Fiber Optical Splicing / Testing
Warehouse Operations
D.O.T. certification for defensive and professional driving
RF Safety
Curriculum Development

EMPLOYMENT HISTORY

Work Force Development

Verizon Communications,
September 2007 - Current
Tampa, FL

Traveling Technical Trainer Team Member for Verizon Communications in:

Tampa, FL
Marion, Ohio
Everett, Washington
Charleston, West Virginia
Manchester New Hampshire
White River Junction, and Burlington, Vermont
Durham, North Carolina
Lewisville, Texas
San Bernardino, California
Norris Town, Pennsylvania
Suffolk, Virginia
Leesburg VA

Project Manager

Verizon December 2005 – September 2007
Tampa, FL

• Manage project coordinators for the South East Market Area helping to resolve various problems and providing prompt resolution in the field.
• Team with project coordinators for accurate daily work order progress reports and updates.
• Track, update and report daily progress to Verizon directors and Engineering, construction and customer operations.
• Track work order capital and expense budgets

Project Coordinator
Verizon September 2004 – December 2005
Tampa, FL

• Manage and coordinate Verizons fiber to premise project. Reporting daily construction progress to Verizon Directors, oversee and inspect the quality placement of conduits, vaults, fiber optic cables, directional boring, and fiber optic splicing. Team with product vendors to enhance fiber optic splice enclosures and improve splicing productivity, Team with city, county and state municipalities to resolve any issues with permitting, as built, maintenance of traffic (MOT’s) restoration and damage prevention. I co-authored the placing and splicing methods and procedures manual for the fiber to the premises project in Florida and South Carolina build outs.

Professional Truck Driver

KAS Staffing Services May 2004 – September 2004
Rochester, NY

• Route driver responsible for just in time pick up and deliveries in the upstate New York area of secure totes for shredding, paper, glass, and plastic materials to be recycled in the Rochester plant. Job duties included pre trip and post trip inspections, maintain a trip log book, loading and offloading material, proper entry of bills of lading, and safe operation of company equipment. Other job duties included operating forklifts, and yard dogs.

Professional Truck Driver

Home Depot Inc. October 2003 - April 2004
Indianapolis, IN

• Transfer truck driver contracted to Home Depot. Responsible for store to store stock transfers for nine locations throughout Indianapolis. Inventory tracking on and off each truck transfer. Prepare bills of lading and daily productivity reports. Perform pre trip and post trip inspection documentation. Accomplishments include working with team leads to develop a process for streamlining paperwork which would enable better productivity and enhance services daily.

Independent Owner/Operator

Hall and Sons Trucking June 2001 -October 2003
Indianapolis, IN

• Manage customer estimates, sales, invoicing, and timely completion of jobs.
• Emphasis on safe use of heavy equipment operations. Various jobs of excavation, hauling dirt, rock and other like material.
• CDL Class A with hazmat. Operations include GMC single axle 7 - speed tractor with lowboy trailer, 623 Cat Scrapper, and 966 Cat Loader.

Local Manager Construction

Verizon June 1997- May 2001
Bradenton, FL

• Manage and prioritize work orders for Linemen, Splicers, SSP placers and Splicers to meet customer service expectations/requirements and in services dates. Maintain daily accounting of percent to capital and expense on all work order activity in the field. Track different cost elements of capital on work orders and ensure work is met within budget. Through documentation of any changes and redlines that would cause overrun. Primary on call supervisor for southern division for 3 years, working with line crews dealing with variety of emergency situations: down poles, cable outages, and traffic accidents. Also work in a support role with customer operations to help out on major outages and provide additional resources when requested. Document and analyze employee’s productivity using daily and monthly performance evaluation reports. Assist employees to implement all practices and procedures and encourage employee training. Team with repair and provide support during high demand activity to meet service requirements and all other departments when needed to resolve any issues that relate to work order activity. From 1999, 2000 and 2001 performed the duties of the Safety Coordinator for the Southern Division. I worked with the safety department to reduce all lost time with injuries and vehicle accidents. During North Port Wild fires, served as acting Outside Plant Construction Manager as well as coordinated the replacing and splicing over eight miles of aerial and buried cable in a three day period. Responsible for timely completion of Hi-Cap and DSL work orders with same day or short notice commitments.

OUTSIDE PLANT INSPECTOR

Verizon May 1996 – June 1997
Bradenton FL
Inspect in progress and completed work orders for quality with placing and splicing activities. Audit contractor invoicing for correct billing, oversee contractor placing and splicing to maintain company quality standards. Team with both construction and operations to help improve service life of the outside plant network and minimize damage and additional long term expense.

OUTSIDE PLANT INSTALLER- REPAIRMAN

Verizon May 1988- May 1996
Tampa FL
Outside Plant, install, add or change phone service for both residential and business customers. Maintain and update facility records. I completed all field work to convert federal, state and city Centrex lines to Centranet lines in the metro Tampa area.

PROFESSIONAL TRUCK DRIVER

Professional Truck Driving School Graduate Transport Training Group in White Pines Tennessee.
CDL Class “A” with Doubles and Triples , Hazmat in Tennessee and Indiana
CDL Class A with Doubles and Triples in New York and Florida

COMMUNITY INVOLVEMENT

Work with and support the JROTC program Hudson High School, where my oldest son is in his fourth year.

Work as a volunteer at North West Elementary School help out on field trips, Work with and support the Cub Scouts Pack 79 Hudson FL where my youngest son is in his first year.

AWARDS AND ACCHIEVEMENTS

• Ambassador for United Way Bradenton Florida 2001, 2002.
• Effective Supervision
• Developing High Performing Teams
• Department of Transportation
• Maintenance of Traffic School
• State Certified for MOT setups
• Outside Plant Inspectors School
• 1998 All Star Award – GTEDS Conversion
• 1990 Tampa Fire Department Certification of Merit
• 2002 Individual Excellence Award
•xxx-xxx-xxxx Sarasota Chamber of Commerce Member
• 1990 – Current Masonic Lodge 292 Member
• 1991 United States Olympic Committee Certification of Appreciation
• 1992 GTE Presidents Leadership Award
• 1993 GTE Achievers Club Gold Level Award

REFERENCES

Jim Ford
Instructor Verizon Training Center
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Mike Nykile
Instructor Verizon Training Center
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Daria Emma
Instructor Verizon Training
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