

CCNA (Inactive), PMI certificate almost completed
PROFESSIONAL EXPERIENCE:
Took time off and seeking employment- Temecula, CA: 7/2013 - Present
Employer: Fluor Corporation (Direct Contract End of Assignment) South Carolina Bagram Afghanistan 6/2012-6/2013
Network Engineer (Voice and Data)-Sr. Field Engineer
Create, delete, and manage Active Directory organizational units and assign permissions as necessary over child organizational units and objectsCreate user accounts, mailboxes, groups, and workstations in MS Active Directory Create reservations, exclusion ranges, and configure scope options in DHCP using MS Active Directory Administrator Tools (NIPR and SIPR)Respond to trouble calls/tickets both in person and remotely, re-image workstations, run network cable, assign user permissions to network resources, remediate non-compliant workstations that are deemed security vulnerabilities, and other typical help desk functions. Perform other duties as assigned including occasional travel to satellite Forward Operating Bases (FOBS)
Monitored and maintained a SharePoint 2010 infrastructure for a 80% user dependency level portalCreated Active Directory domain security groups for SharePoint usersManaged permissions and developed user level application solutions for SharePoint 2010 portal.Planned, configured, tested, and deployed a 7 tier SharePoint 2010 virtual infrastructure on Special Operation SIPR network
Provided level 2 and 3 support for the US Army’s Windows 2000/2003, Active Directory, Exchange 2003, SQL2000/2005, IIS 6.0, WSUS 2.0/3.0, and Symantec BackupExec 12 in a 50+ server/2000+ user environment. Dramatically improved relations with and improved the perception of service by the user base for ISAF
Employer: Raytheon Corporation (Direct Contract, End of Assignment) El Segundo, California/ Bagram, Afghanistan
Senior Field Engineer 12/2010- 3/2012
As a Lead Elevated Sensor FSR (FMV), I provided support for Ground Based Observations Surveillance System (G-BOSS), Project Manager for Integrated Tactical Systems (Rapid Aerostat Initial Deployment (RAID)
Project Manager Night Vision Base Expeditionary Targeting Surveillance System – Combined (BETSS-C)
Army Materiel Command Rapid Equipping Force (REF) systems in SWA and other missions as required
Provided sustainment efforts in support with Base Expeditionary Target Surveillance System – Combined
(BETSS-C) system of systems, which consists of RAID Towers (80 foot and 107 foot), RAID Mobile Eagle Eye, Persistent Surveillance Dissemination System of Systems (PSDS2), RAID Aerostats, Cerberus, MSTAR,
Starfire III and Rapid Deployment Integrated Surveillance System (RDISS) networked cameras, IR sensing, image processing, signal processing
Provided LAN/WAN and IP support
GMTI tracking in conventional and asymmetric warfare environments, exploitation phases, reporting and products, value added from GMTIs incorporation into other discipline products (e.g. HUMINT & SIGINT) and fundamentals of 2nd phase analysis utilizing ISR Forensics and MOVINT Client software
Installation of new MGC-100, KIV-7’s HSB and upgraded Tandberg’s equipment in Afghanistan which established a continuous line of communications between forward deployed elements and rear elements in the United States in support of “Operation Enduring Freedom and Operation Iraqi Freedom.”
Analyzed and exploited present and future Ground Moving Target Indicator (GMTI) data, performing GMTI Forensic (GMTIF) analysis, and integrating it with GEOINT sensor data
Responsibility included quality control of products for accuracy, also captured any overlooked shape-files and renamed into a standardized format to be placed into database
Performed processing/exploitation and dissemination (PED) of LIDAR data for the following programs: High Altitude LIDAR Operations Experiment (HALOE) in Kandahar, Afghanistan; Airborne Laser Imaging Research Test bed (ALIRT) in Bagram, Afghanistan
I have experience performing spatial analysis including buffering and interpolations. This spatial analysis also consisted of neighborhood, zonal, surface, and suitability analyses. My experience also includes interpreting aerial photographs using MultiSpec in order to classify land areas into categories. Created maps showing the marching routes for soldiers in theatre. Geodatabase creation; spatial and attribute editing using ArcGIS and extensions
I have training in ESRI ArcGIS 9.3.1 including experience with the ArcGIS desktop extensions of 3D Analyst and Spatial Analyst. Working knowledge of Military Geospatial data sets to include those from the National Geospatial-Intelligence Agency (NGA)
Environments: LAN/WAN, IP G-BOSS, Rapid Aerostat Initial Deployment (RAID), (BETSS-C), RAID Mobile Eagle Eye, Persistent Surveillance Dissemination System of Systems (PSDS2), RAID Aerostats, Cerberus, MSTAR, Starfire III and Rapid Deployment Integrated Surveillance System (RDISS) networked cameras, IR sensing, image processing, signal processing, GMTI, HUMINT & SIGINT, MOVINT Client software, Spatial Analyst, GEOINT sensor data, LIDAR data, Geodatabase creation, MultiSpec, ESRI ArcGIS 9.3.1, ArcGIS desktop, 3D Analyst, MGC-100, KIV-7’s HSB
Employer: Cambridge Communications (FTE, Accepted new role) San Diego, California
Project Manager 7/2010-10/2010
My duties are to support the Maritime Surveillance Systems which is a SPAWAR IDIQ. The contract is an indefinite delivery indefinite quantity contract valued at over $225 million for the design and deployment of maritime surveillance systems to interface and support the Maritime Domain Awareness mission of the United States and its partner nations
Installed FLIR and PELCO imaging sensors and cameras in the Philippines. Completed the project within set timeline which included with high voltage pulsers, power supplies, SSR systems, radar and sonar systems, optic cables and comparator logic circuits
Supported the C4ISR training efforts, assisted PM in all efforts, timelines, CDRL’s, project coordination for SPAWAR 740. Liaised between the Sr. Program manager and SPAWAR 740
My primary function as the Project Manager of the Maritime Surveillance System (MSS) is to ensure that the policies and procedures of the Coast Watch South (CWS) effort are fully implemented at all levels of the project. System integration of circuit board floor planning, ground islands, noise coupling mitigation, impedance controls, shielding and filtering was very beneficial to the project. Responsible for the electronic circuit design, O&M development and production support of electronic products for real-time gas turbine engine control systems and power plant. Circuit design implementation of aerospace control system features, such as built in test and diagnostics
I work under the direction of the Sr. Program Manager ensuring that the technicians have acquired and integrated special test support equipment that will be used to aid in the subsystem and system of the CWS mission in SWA as well as Standard Operational Verification Testing and Factory Acceptance Test (FAT) are performed.
Responsible for operating and maintaining the plant equipment such as voltage stabilizer, generators and inverters, circuit breaker, Plc's transformer and 3-phase induction motors
Environments: Maritime Surveillance Systems, SPAWAR IDIQ, FLIR, PELCO imaging sensors and cameras, high voltage pulsers, power supplies, SSR systems, radar and sonar systems, optic cables and comparator logic circuits, C4ISR, Coast Watch South (CWS), Plc's transformer and 3-phase induction motors, Standard Operational Verification Testing and Factory Acceptance Test (FAT)
Employer: Lockheed Martin Corp. (Direct Contract, Completed) Chantilly, Virginia/ Bagram-Khandahar, Afghanistan
Field Service Engineer II 3/2010-6/2010
Operation of flight support, interpretation of surveillance systems products, O&M on UTAMS system, operation of the CLAW II and JSWS work stations, operations and support of aerostats in support of the Persistence Threat Detection System (PTDS) program
Conduct flight support, interpretation of surveillance systems products, O&M on UTAMS system, operation of the CLAW II and JSWS work stations, operations and support of aerostats in support of the Persistence Threat Detection System (PTDS) program
Implementation of technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution
Responsible for supervising the Video Teleconferencing (VTC) operations for the highly deployable theater Army Headquarters, Third U.S. Army Forces Central Command (USARCENT).
Experienced with aerostat or lighter than air systems; maintenance of hydraulic winch systems, electromechanical control systems, experience operating high lift vehicles and forklifts, experience working with compressed gas systems, electrical power generation systems, and accompanying switch equipment associated with military programs; networking & information systems
Edited, combined, and updated operation and maintenance instruction manuals for electrical devices including: Current transformers, potential transformers, board level repair work, instrument transformers, measuring and recording instruments, protective relaying and control devices/circuits concerned with maintenance and performance evaluation of in-service relays for utility applications. Used oscilloscopes, digital volt meters, electrical wire and cable tools, and quality assured (QA) soldering practices. Transmission and distribution lines and circuit breaker operation and testing. Associated communications schemes such as audio tone and power line carrier. Operation of fiber optics based multiplexing systems, remote substation monitoring
Environments: O&M on UTAMS system, Persistence Threat Detection System (PTDS) program, CLAW II and JSWS work stations, oscilloscopes, digital volt meters, electrical wire and cable tools, and quality assured (QA) soldering practices, Video Teleconferencing (VTC), networking & information systems, fiber optics, systems analyst, life cycles, logistics
Employer: Systems Technologies (Direct Contract, End of Assignment) Ft. Monmouth, New Jersey/ International Zone-FOB Union-U.S. Embassy
Project Manager/COTR (IZ/CSO CJ6 OPS) 11/2008-2/2010
As the Project Manager/COTR/Liaison in the International Zone (IZ), Iraq; I assisted the Government Task Leader (GTL) and the GTL’s assistant as their on-site representative and ensure the duties and the mission of the PMO are performed within parameters of the Task Orders under execution as well as acting advisor to the Iraqi government in the turnover of the IZFN project and collaborated with the MOI, MOD and MOC to ensure that the telecommunications network was turned over to the Iraqi government to man the system on the C4ISR contract vehicle
Assisted the government Task Leader (GTL) in contract surveillance, provided technical guidance and guidelines and coordinated programmatic and technical tasking to ensure requirements are clearly understood and the tasks are complete. I ensured that all customers to contractor coordination is monitored to prevent direct customer tasking of the contractor
Tasked to collect and analyze information and use critical thinking to troubleshoot issues and make strategic decisions in support of assigned executive level projects
I served as the PM/COTR for the MNF-I CJ6 IZ/CSO OPS, MNSTC-I, MNCI and the JCCI in the support task of the IZFN Fiber network to the Iraqi government in a timely manner and other PM DWTS efforts as directed by the Government Task Leader (GTL). I monitor the performance of the support contractor(s) and report to the GTL contractor compliance IAW the Task Order and Basic Contractor SOW as well as any other PM directives. Use of CRM tools and software for Marketing, Sales and Support using it in a way to handle relationships with customers and data analysis.
I provided MNF-I, leaders and contractors with contractor oversight and report to the Government Task Leader (GTL) those conditions, actions or other items that will have or could create and condition that influences contractor/project performance, schedule or cost. Because of the proximity to other efforts in Iraq that PM DWTS supports, I have been tasked to provide insight and advice as to the status and customer acceptance of those efforts; consolidate this with my employer as well as oversee ROM’s, QA/QC functionality, request for proposals and modification review and execution of the IZFN Fiber Project
Environments: MOI, MOD and MOC, telecommunications network, C4ISR, Basic Contractor SOW, IZFN Fiber, network, CRM tools and software, DWTS supports, ROM’s, QA/QC functionality, MNF-I CJ6 IZ/CSO OPS, MNSTC-I, MNCI and the JCCI
Education: M.B.A., Business/Project Management: Keller Business School of Management, Pomona, CA 1/2008 – 11/2008
Honeywell Technology Solutions (Direct contract, End of Assignment) Alexandria, Virginia/ Balad Air Base-Iraq, Baghdad International Zone
I.T. Supervisor 5/2006-12/2007
Configured and installed firewalls for customer security and implemented security measures to keep networks running and secure; addressed server security issues and applied appropriate security patches and upgrades
Troubleshoot and correct both copper and fiber optic cable problems for lack of continuity, noise, signal loss and degradation, improper termination, excessive loss and intermittent problems
Test and certify Category 5 UTP cabling, fiber optic and main feeder cable with ohm meters, toners and Optical Time Domain Reflectometers (OTDR)
Pull telecommunications cabling through a wide variety of building architectures (both permanent and temporary, including tactical) through buried conduit (outside plant) routed between buildings, ceilings, raised floors and cable troths
Provided LAN/WAN and IP support
Prepare telecommunications rooms/closets in buildings to function as central and secondary distribution nodes for telecommunications cabling networks
Provided connectivity; (ISP/OSP) as required to establish and maintain unclassified and classified networks, stand-alone computers and/or ancillary automation devices
Routinely inspected, serviced, and calibrated oscilloscopes, digital volt meters, cable tracers, RF spectrum analyzers, AC, DC, and high voltage power supplies
Environments: Orion Solarwinds, LAN/WAN, IP support, Category 5 UTP cabling, fiber optic and main feeder cable with ohm meters, toners and Optical Time Domain Reflectometers (OTDR), (ISP/OSP), calibrated oscilloscopes, digital volt meters, cable tracers, RF spectrum analyzers, AC, DC, and high voltage power supplies
Employer: Halliburton Business Units (Direct Contract, End of Assignment) Houston, Texas/ Green Zone, Baghdad, Tal Afar, Mosul, Ad Diwaniyah, Al-Hillah, Iraq
I.T. Supervisor 2/2004-4/2006
Install hardware/systems such as cable trays, ladder racks, J-Hooks, and/or D-rings to support telecommunications cable pulls. Ability to develop detailed communication systems architectures while anticipating network traffic and performance in a 24/7 environment and complete cabling background including, coax, CAT-5, fiber optics
Broad knowledge of satellite systems, various radio satellite packages, VSAT systems, microwave systems, Cisco switches and routers and RF communication systems, satellite modems and radio, digital multiplexing
Implemented Video Conferencing solution to improve communications between local, national and international sites and increase staff productivity
Strong knowledge of Video teleconferencing (VTC), audiovisual, multimedia, and command, control, communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR)
Strong knowledge of analog and digital networks to provide enhanced features such as, VPN, VoIP, fiber, digital cross connects
Provided LAN/WAN and IP support
Splice copper and fiber optic cabling. RJ45’s / RJ11’s, set up switch racks, run jumper cables
Environments: Cisco switches and routers and RF communication systems, cable trays, ladder racks, J-Hooks, and/or D-rings to support telecommunications cable pulls, 24/7 environment, coax, CAT-5, fiber optics, satellite systems, various radio satellite packages, VSAT systems, microwave systems, satellite modems and radio, digital multiplexing, Video teleconferencing (VTC), audiovisual, multimedia, and command, control, communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR), VPN, VoIP, fiber, digital cross connects, LAN/WAN, IP support, copper and fiber optic cabling, RJ45’s / RJ11’s
Employer: Ameriquest Data Services (FTE, Accepted new role) Orange, California
Project Manager 1/2000-12/2003
Assigned tasks to junior level technicians for technical support and expertise to the data and voice network systems in a local and wide area network environment
Provide technical knowledge and troubleshooting guidance for VOIP Network. Provide NOC support for field technicians to solve switch and network issues using technical documentation levels 1, 2, 3 and analytical skills for fault resolutions.
Expertise for call routing, service centers, VoIP, IVR, ACD and CTI
Good experience in cold calling and following up on business accounts.
Immense ability to program and troubleshoot routers and switches.
Document method and procedures, work instructions, provisioning guidelines and engineering specifications.
Interface at the appropriate technical level to assist with the definition, design, test, and support of VOIP based services offered over various data networks.
Experienced with the use of VDN’s in call messaging in an organizational/corporate structure
Strong knowledge of vector’s, coverage paths, predictive dialers and agent ID’s
Call traffic routing through vectors tracking through VDN and split/skill activities
Experience with protocols for a large network environment with such as; DNS, DHCP, IPX, TCP/IP
Create Vectors, VDN's, administer stations, trunks, hunt groups, coverage paths, agent ID's, fax lines
Proficient with Peregrine asset center helpdesk suite
Immense ability to program and troubleshoot routers and switches.
Designing call flows for ACD/IVR systems - PBX Based ACD Systems
Computer Integrated ACD Systems
Outbound Predictive Dialing Systems
Outbound Power Dialing Systems
Working with vendors and internal Accounting department to ensure all vendor invoices are up-to-date and more organized thereby eliminating credit issues
Assigned duties in accordance with company policies, procedures and protocols
Administered support to Avaya S8700 PBX’s and to Avaya Intuity Audix voicemail system, modular messaging, and Avaya Integrated Management (AIM) software tool to monitor network traffic and bandwidth throughout the WAN
Environments: data and voice network systems in a local and wide area network, VOIP Network, NOC, call routing, service centers, VoIP, IVR, ACD and CTI, VDN’s in call messaging, DNS, DHCP, IPX, TCP/IP, Peregrine asset center helpdesk suite, call flows for ACD/IVR systems - PBX Based ACD Systems, Dialing Systems, WAN, Avaya S8700 PBX’s and to Avaya Intuity Audix voicemail system, modular messaging, and Avaya Integrated Management (AIM) software tool
Employer: DeVry University (FTE, Accepted new role) Pomona, California
Telecommunication Technician 3/1996- 11/1999
Assisted in the implementation and installation of an Ethernet environment utilizing Netware 5.1 and Windows 2000-2003 Servers
Provided my expertise to students with complex problems in the data and voice arena-LAN and WAN
Able to troubleshoot desktop problems, and network connectivity issues, upgrade PC’s hardware/software and rollout of new applications and operating systems including Windows NT/XP/ME/2000
Rolled out Windows 98, 2000 and XP to over 500 workstations while continuously supporting the daily needs of the companies help desk
Desktop Applications: Adobe Acrobat, Outlook 2000 & 2003, Microsoft Word, Excel, Access, Power Point, WinZip, Peregrine asset center
Environments: Ethernet environment utilizing Netware 5.1 and Windows 2000-2003 Servers, LAN and WAN, Windows NT/XP/ME/2000, Windows 98, 2000 and XP to over 500 workstations, Adobe Acrobat, Outlook 2000 & 2003, Microsoft Word, Excel, Access, Power Point, WinZip, Peregrine asset center
Military:
United States Army- 68B
Air Defense Artillery
Last Resume Update | January 3, 2015 |
Address | Inglewood |
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Phone Number | ![]() ![]() ![]() |
Resume File | Steve-Sheib-23.docx 34.11 kB |
Spanish Speaking? | No |
Willing to Relocate? | Yes |
Years Experience | 13 |