Ensure of customer satisfaction of work performed

SYLVIA'S CARING COMPANIONS & MEDICAL SUPPLY, BUNKIE, LA
Facility Communications Technician, Jan 2011 – Present
Installation of cable equipment, broadband modems and sales of new serviceInstallation of new
equipment ie. cable converters, broadband modemsConnects wires to equipment, using hand tools
Removes and remakes connections on wireComputer and peripheral (printer, hard drives, memory
chips, SCSI/PCI and USB devices, modems, network cardsKnowledge in installing and
configuring WAN, LAN, VLAN, TCP/IP Network AdministrationISP cabling and installation and
repair

VERIZON , BATON ROUGE, LA
Fiber Technician, Jan 2009 – Dec 2011
POTS installation/repair to residential and business Installs, rearranges, reconnects, disconnects,
and removes POTS and ADSL services, wiring (coaxial, twisted pair, CAT 5e, CAT 5, COAX,
CAT 3, and Wi-Fi equipment.Knowledge in Troubleshooting/repairs network facility equipment,
including copper pairs, fiber, splice points, electronic and digital pair gain systems and DSL
broadband network equipmentResponsible for identifying trouble on network lines with the use of
meters and measurement deviceGreat knowledge in Fiber Optic cross connect and switch
patternsCertified for installation and repair of telephony networks

Education
BUNKIE HIGH SCHOOL, BUNKIE, LA

MAYO TRAINING INSTITUTE, LA

Additional Skills