Professional Summary:
15+ years of experience in wireless communication as networks testing, system/integration test, field network deployment, handset/Network IOT, customer support with difference products and technologies, construction drawings verification regarding to RF performance, supporting data management RFDS.
Create RFDS and drawings diagram in Visio, upload to autoforms. Drive Route (Atoll & MapInfo)
Understanding and extensive use of various tools and databases such as: Frame Maker, Interleaf, ClearCase, Inet, Sage, Castle, Cte (Cellular Test Environment), ORACLE, ECMS, COM, TUM, SITERRA, AutoForm, MapInfo, Microsoft Visio, Microsoft Office products (Word, PowerPoint, Excel…)
Learn quick, team work and flexible for travel.
Education:
Bachelor of Science in Electronic/Chemistry at Southeastern Oklahoma State University, Durant, Oklahoma.
Professional Experience:
TEKMARK GLOBAL SOLUTIONS / NOKIA Inc, Plano, Texas
Lab Support Engineer (5/2015 –02/2017)
Worked on Honolulu Rail Transit project.
Database and coordinate project builds for the IDN network.
Included installation instructions, database updates standards and power/floor/rack/card/port/ cabling assignments all following Network Equipment Engineering.
GOODMAN NETWORKS. Inc, Plano, Texas
Scoping and supporting Engineer (11/2013 – 3/2015)
Analyzed drawings, site surveys, photos, RFDS to determine materials and services needed to construct a site.
RFDS Scoping based on the configuration in the field and other appropriate documentation and RFDS in autoforms. Verify Construction drawings regarding to RF performance.
Provided RF plumbing diagrams in VISIO and in Adobe pdf format indicating cabinet designation for each of the integration sites.
Executed on changed scope throughout the life of the project including true up requirements for scoped services and materials.
Applied industry knowledge and experience to resolve issues as needed.
ALCATEL-LUCENT / GOODMAN NETWORKS. Inc, Plano, Texas
Product Systems Engineer (10/2009 – 10/2013)
Worked on 5060 wireless call server and media gateways 7540, 7549
Perform commissioning, integration, maintenance and upgraded to LTE cell site equipment
Create and manage Customer Information questionnaires (CIQ)
Responsible for equipment powered up and testing in a standalone environment including cable connections
Ensure the lasted software and the correct configurations are loaded into the equipment
Perform of LTE BTS Installation, Configuration, Maintenance, and Trouble Shooting
Lab support for deployment team on Mop validate, MGW Re-home, Pooling; WCS 5060 ATCA Hot Slide included install OS, Software, MSC Call server patch upgrade and Bulk in database from customer’s site.
Perform testing on protocol, database administration, and maintenance related features in accordance with documented test plans.
Support IOT software load and testing for T-Mobile network
ALCATEL- LUCENT USA, Plano, Texas
Product Systems Engineer (2/05 – 10/2009)
Spatial Atrium Perform configuration, validation and customer acceptance test for system comprised of a 5060 wireless call server and media gateways 7540 & 7549
On-site technical support as required for customer deployments; network integration, customer acceptance test execution, cutover and post cutover support, patching and upgrades
Test/Update installation MOPs (Method of Procedure).
Support IOT software load and testing for T-Mobile network
Integrating and troubleshoot all components of Wireless and Fixed network
Create and manage Customer Information questionnaires (CIQ)
Ensure the lasted software and the correct configurations are loaded into the equipment
SIEMENS, Boca Raton, Florida (Contractor)
System Integration/ IOT Test (6/2004 – 2/2005)
Responsible for System testing and feature Integration testing of new software releases for Siemens BSC, RNC. Test area includes CS/PS such as AMR, GPRS, EDGE, UMTS, Cell Reselection, TTY, and Handover.
Performed Siemens Base Station Commissioning, upgrading, Network optimization and Planning of the major elements such as BSC, BTS, TRAU, SGSN, GGSN, RNC, NodeB, that support both circuit switch features as well as package data.
Responsible for parameter configuration change within the BSC/RNC/BSS and NodeB relate to the RAN using LMT.
Performed interoperability (IOT) testing between Siemens Networks and various device vendors: Cingular, Motorola, Sony Ericsson, Nokia, Samsung, LG, Nortel.
Created system test plans, test strategies for SBS Release BR7 and BR8, Feature including: Inter Site Synchronization, Quality of Service(QoS), PM Counter, EGPRS on extended cells, AMR Compress/Decompress.
Lab maintenance which includes evaluation test tools and test equipment needed prior to each feature.
ALCATEL USA, Plano, Texas
Lab Support Engineer (xxx-xxx-xxxx)
Built full software load for EMX-2500/5000. Performed standard database conversions IS-41 for all markets.
Tested to verify all call processing (CDMA/Analog) by running scripts files (Sanity basic testing) and Ldgen for increasing the traffic rate.
Installed and tested hardware/software, prior maintenance and performed upgrade for EMX-2500/5000, HLR and STP products.
Worked on Trunk Database (including translation database clean up), SS7 Translation, SS7 Signaling Database, SS7 protocol .AMA CDR Record, Ethernet Billing and ISDN
DSC COMMUNICATIONS (Acquired by Alcatel USA), Plano, Texas
Software Test Engineer (xxx-xxx-xxxx)
Worked on Tandem Digital Switch Megahub 600E new feature test and verifications (Interfaced with MCI customer)
Worked with software developers and system test groups for review Feature Requirement Documentations (FRD)
Worked with Design Engineers System Test groups as required to integrating and delivering a reliable well tested product
Developed feature test plan based on Functional Specifications and updated existing test plans based on test-cycle results.
Teamed with system test on problem identification, isolation, and resolved, reporting and verification.
Developed automation of test suites using Tekelec, MGTS, Sage Box and Castle test tools.
Last Resume Update | October 9, 2017 |
Address | Plano |
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Phone Number | |
Resume File | Thomas-Truong_resume_1.docx 20.05 kB |