Mountaineer Race Track & Casino (August 2007 – May 2010)
Dual Rate Floor Supervisor
The Rivers Casino (May 2010 – October 2014)
Dual Rate Floor Supervisor and dealer
CH Landscaping and Construction (2005 – 2014)
Laborer/ Crew leader
Customer service
7 plus years in a high volume environment
Supervisory and leadership experience
Training multiple staff members on job expectations and customer service
Handling large quantities of money
Skills
Ability to make customers experience go beyond expectations
Able to multitask with detail
Proficient with math and money
Experience with handling problem situations in a professional and courteous manner
Maintains stamina both physically and mentally
Works well under pressure in a high capacity atmosphere
Ability to work toward a common goal as a member of a unified team