NEW COMMUNITY WORKFORCE DEVELOPMENT – Completed LPN certificate, 2009 – 2011

CERTIFICATIONS
Cisco Certified Network Associate (CCNA) Cisco ID: CSCO12832628

QUALIFICATIONS/SKILLS
Clear knowledge and understanding of the seven layer OSI model and how it operates.
Able to troubleshoot Routing and Switching mal-configuration problems.
Clear understanding of Static NAT and Dynamic NAT.
Understanding of Wire Shark software and its purpose, as well as how it functions.
Knowledge of TCP/IP protocols as well as User Datagram Protocol (UDP), Transmission Control Protocol (TCP), Address Resolution Protocol (ARP), and Internet Control Message Protocol (ICMP)
Ability to configure Access Control Lists

RELEVANT EXPERIENCE
Summer intern as a Software Engineer at Dunn & Bradstreet.

EXPERIENCE

G4S Security, Cranford, NJ - Security Officer 2013 – Present

APG SECURITY, South Amboy, NJ - Security Officer 2010 – 2012

Courteously and efficiently provide entrance security at Citi Group building. Check visitors’ IDs and obtain clearance. Consistently ensure the safety of occupants and premises.

At APG, welcomed and acknowledged residents and visitors in an upscale residential gated community. Logged in and maintained register of guests, contractors and vendors. Checked identifications, recorded license plates, authorized entrance and provided directions. Monitored visitors’ entrance and departure. Enforced safety procedures.

Answered phones, responded to inquiries and resolved problems. Investigated fire alarms and any disturbances. Prepared incident reports as needed.

Commended for going beyond the call of duty for 3 days during severe snowstorm.

CVS - Sales Associate, Montclair, NJ 2005 - 2009

Provided excellent customer service. Assisted customers with purchases, exchanges and returns. Operated cash register, processed transactions and balanced cash at the end of each shift. Responded to inquiries.

Created store displays for special sales and promotions.
Maintained a friendly and welcoming environment for customers.