Experience Summary: Currently working as a Sr. Radio Access Engineer in GSD department at Nokia Networks having 10+ year’s work experience.
Functional curriculum: Tier2 Tech Lead- Radio, NAM
Job Profile: Main Responsibility Areas / Key tasks:
Nokia system platform (Medusa, DX200 & IPA2800) technical support.
Developing Nokia method of Procedure (MOP) documents and Process to perform SW/HW upgrades for live-network and validation for Nokia RAN Network elements.
Leading technical escalation based on customer demand and regular follow-up with CSC, TSC and R&D with strong internetworking of Radio Access Network (RAN).
Troubleshooting of NSN RAN equipment’s 2G/3G/4G/ Small Cell according to care KPI & SLA
3G/4G/LTE, Small Cell RAN signalling protocol & Interface, Network key performance indicators and Nokia RAN system architecture experience.
24*7 Critical Emergency support which include 2G/ 3G/4G/ Small Cell fault reproduction, Symptom saving, detailed traces & log file analysis.
RAN network elements 2G, 3G, LTE, Small Cell hardware expansion and capacity planning depending upon network requirement.
Coordinate actions and investigation of technical Issues between Customer, regional care management, tier2/tier3/ Product Line support.
Experience in ECC guideline, TC-10/11, Resolve and Care KPI SLA/OLA.
Commission, integrate, verification & acceptance of Nokia RAN equipment’s Network Element of 2G, 3G, and LTE, Small Cell.
Care/NI tests, trials/pilot validation of new s/w release, feature (VoLTE/ViLTE) according to standard and LTE, Small Cell /3G/2G LAB testing, validation, test case creation and execution based on client need and R&D requirement.
Worked as RAN coach Ensuring on-the-job coaching and training to final customer selected for junior staff to follow-up proper process in real network operation.
L3DC, Megamon, Megaplexer, Geo Server knowledge for Network KPI and interface symptoms analysis.
Company: Alcatel-Lucent India Ltd. Designation: - Sr. Engineer
Duration: 7th March, 2006 to 5th September, 2008
Technical support of Alcatel-Lucent GSM/WiMAX/CDMA products for Network Implementation, Commissioning & ATP of BSS network elements.
Significant Role to complete Alcatel-Lucent network I&C, Acceptance testing of BTS/BSC /TC/MFS/OMCR/Router-3845 and handling customer complaints.
Project rollout and equipment planning and handling the customer meeting.
Strong approach of troubleshooting of BSC & BTS, TC, MFS and OMC-R, HMI and all the Alcatel Core network equipment.
Preventive maintenance of Alcatel-Lucent system i.e. MFS, BSC, OMCR and BTS
Prompt ticket addressing and technical follow up and 24*7 Technical Support.
Software migration B8 to B9, patches, Software up gradation depending upon the requirement.
Handling technical issues and customer meeting to provide the better QOS.
Expertise in I&C of all Alcatel products i.e. BSC/ MFS- A9130, G2 in B9 in ATCA based Technology, BSC-A9120, TC-A925 & BTS- A9100 Twin TRX based.
IP planning for OMCR, MX-BSC & MX-MFS and Router configuration 2800/3845 per project planning.
Major fault management handling, Alarm handling & troubleshooting of Alcatel-Lucent RAN Equipment’s and perform the daily preventive maintenance.
Company: GTL Limited. Designation: - Project Engineer- BSS
Duration: 21, May, 2004 to 28 Feb, 2006
IP Addressing of IP based Motorola Radio Access Network.
Routing of protocols OSPF, BGP, RIP, IGRP, and EIGRP.
Configuration Cisco Mobile Wireless Centre (MWC), Cisco WAN Manager (CWM) and Cisco Works for Mobile Wireless (CWMW).
TCP/IP, UDP, PPP, VLAN configurations.
Configuration of Cisco 2500 and 2600 Routers and 1900 Switches.
PDSN connectivity of two MTSO for Common OMCIPs.
PDSN and PCF Connectivity from AAA server and HA 1x Data calls.
Commissioning of Motorola CDMA RAN Equipment of BSC, BTS and SDU, VPU and MLS switch.
Scratch OS installation of Motorola OMC-R and UNO, OMCIP and Migration.
Configuration of CISCO Catalyst 6508 (L3 Switch) and CISCO MGX 8850 of Motorola equipment’s.
Company: Nutek India Pvt Ltd. Designation: - Project Engineer- BSS
Duration : 19, Nov, 2003 to 03 May, 2004
Worked as a Project Engineer - BSS in Motorola CDMA system for Tata Teleservices Ltd. of Delhi & NCR region and actively involved BSS system C&I, ATP, Call testing, alarm handling, configuration and troubleshooting.
Sprint (LTE, Small Cell)
Technology: LTE, Small Cell, 2G, 3G & 4G, WiMAX & CDMA
Tools: Wireshark, Emil, Nethawk, Megamon, MACTTI, X-CAL, QXDM, M5 Analyzer, Resolve Tool, Tang, Ultra edit, Assist, Agilent: E7495-B (Spectrum analyser, Signal generator and power meter, CDMA analyser, Alcatel: DLS Tool, Debugging Tool, Win BSC Terminal, BTS Terminal, TC terminal and trace terminal.
Training Under Taken:
Nokia LTE Small Cell Product overview, R&D troubleshooting & Maintenance.
NSN, Medusa multi radio 2G, 3G, 4G troubleshooting & Maintenance.
NSN RAN essential Network description & Interfaces.
Alcatel MX-BSC & MFS -A9130 I & C, Maintenance and commissioning.
Alcatel product Maintenance and commissioning.
CDMA- 2000 –MOTOROLA- 4812TMC BTS & BSC.
V5PDM, L4NM-C and F4PNMV2-C from Andrew Institute.
CCNA 45 days Training from Silicon University.
Degree ,Certificate and Date
Major and Specialization
Diploma in Electronics Engineering
Bachelor of Computer Applications
Sikkim Manipal University
Information & Technology
Major and Specialization
National Institute of Engineering
ésumé Vikram Singh
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|Last Resume Update||May 9, 2016|
|Resume File|| Vikram-CV.doc 92.5 kB|