General Labor Forklift Driver
Demonstrated the ability to succeed in a team environment and assist co-workers with extra duties.
Provide effective communication in all areas of customer service to both internal and external customers to help meet business objectives.
Prioritize vendor orders, reduce client retention from escalated issues; utilized resources for resolution.
Dependable and able to receive direction and follow directions.
Yamaha Music Manufacturing - Thomaston, GA - January 2000 to February 2003 Assembly Line Production
My job was to prepare work to be accomplished by studying the assembly instructions, blueprint specifications and parts lists.
Excellent customer service skills demonstrated in communicating with all levels of clients, providing verbal and written communication in all changes made in the production line assembling high quality products.
Resolves assembly problems by altering dimensions to meet specifications; document changes in daily log.
Documents actions by completing production and quality forms, and contributes to team effort by accomplishing related results as needed.
EDUCATION
Associate of Science in Computer Information Science
Everest University Online - Orlando, FL
July 2015
ADDITIONAL INFORMATION
Experience in a simulated environment with network administration responsibilities, such as setting user permissions and passwords using Group Policy in Active Directory environment
Experience setting up and maintaining networks on Windows Server 2003/2008 and configuring peripherals such as: printers, scanners, and fax machines.
Advanced in the Microsoft Office suite using Word, Excel, and PowerPoint
Excellent communication skills with the ability to explain technical information to people at all levels while providing superior customer service, and operating system installation, configuration and troubleshooting in a Windows 7 environment.