Boyne Mountain - Boyne Falls, Michigan
Internship January 2017 - April 2017
Created and managed an electric bicycle rental program that included trail creation and maintenance, bicycle inspections, data collection, and advertisement
Outfitted and guided groups of 6-15 through trick-based zip line tours
Designed a rope bridge as a new highline element for a high ropes course
Operated various high-speed chairlifts and supervised users to ensure proper usage

Illinois State University Campus Recreation - Normal, Illinois
Adventure Trip Leader March 2016 - January 2017
Planed, organized, and executed adventure trips to create opportunities to challenge participants of various skill levels
Head Routesetter August 2016 - January 2017
Produced routes and boulders that were challenging, fun, and ‘safe’ for all participants
Trained and monitored setters for inclusive setting and ‘safe’ setting practices
Project December 2016
Assisted in the reintroduction of Lead Climbing, updated the Policy and Lesson Plan, trained staff and increased interest in lead climbing

Wild Country / Midwest Diving Specialists - Normal, Illinois
Sales Associate January 2016 - January 2017
Provided quality customer service and information about all items in the shop in order to better fulfill the customer’s needs and wants

Upper Limits Rock Climbing Gym - Bloomington, Illinois
Assistant Manager October 2015 - January 2017
Created daily management plans to effectively run the gym’s reservations
Managed 2-8 staff members and delegate tasks including cleaning, lifeguarding, teaching, checking gear, running the front desk, and maintaining quality customer service
Closed the facility and the register by managing the day’s financial intake
Performed all duties of the Lifeguards when necessary
Lifeguard September 2014 - October 2015
Taught a variety of rock climbing classes to 2-15 participants of all ages
Ran the front desk including sales, marketing, paperwork, and customer service
Supervised facility participants and ensured acceptable levels of risk while in operation
Bloomingdale Park District - Bloomingdale, Illinois
Youth Program Director June 2014 - August 2014
Planned and executed activities that promote development and fitness of participants age 1-5
Camp Counselor June 2013 - August 2014
Served as the primary adult responsible for 10-15 children age 6-11

CIVIC

Volunteered in Relay for Life Fundraiser, 2006 - 2012,xxx-xxx-xxxx
Planned and executed a fundraising bicycle tour for Huntington’s disease, raised over $3,000 www.Facebook.com/CampEarth June 2013
Eagle Scout, Boy Scouts of America December 2011
Over 150 hours of community service
Order of the Arrow
Bronze, Gold, Silver, and Bronze II Palms

TRAINING

Climbing Wall Instructor-Lead Endorsement-Climbing Wall Association September 2016 - 2019
Open Water Diver - PADI June 2016
Adventure Trip Leader Training - Illinois State University March 2016
Adult First Aid/CPR/AED - American Red Cross January 2016 - 2018

Zachary Ciaglia