From its inception Chrysalis Software, Inc has helped businesses to improve their customer relationships with their call center products and professional services. Today, Chrysalis customers are taking advantage of the latest advances in hosted and premises-based Interactive Voice Response (IVR) systems, Advanced Speech Recognition (ASR), ComputerTelephony Integration (CTI) and call center management systems.
By combining a number of technologies, Chrysalis empowers customers to access, retrieve, and manipulate information over a voice or data network anytime, anywhere. Chrysalis provides packaged software for IVRs, screen pops, host and database integration, and desktop automation tools for agents and supervisors that optimize the performance of the call center. Chrysalis has a broad range of experts on many of the leading call center equipment, technology and open standards such as Nortel, Avaya, Cisco, Genesys, Nuance, VoiceXML, SALT, CCXML, SRGS, and SSML.
Chrysalis creates innovative applications that enable businesses to form a closer relationship with their customers. We are committed to being customer directed and to exceed our customer's expectations, delivering on-target unique solutions, on time, and within budget.
Chrysalis has been a premier supplier of software products and professional services for call centers since 1993. Chrysalis is headquartered in Carmel, California.
126 Clock Tower Place, Carmel-by-the-Sea, CA, United States 93923