

Software Experience
Windows
Office 2010 Ubuntu Linux 11.04 Adobe Photoshop
Server/Desktop
Adobe
Active Directory Word 2010 Crystal Reports
Dreamweaver
Group Policy Outlook 2010 Four Rivers TMS Android
Oracle Virtual Box Excel 2010 Apple OS X iOS
EDUCATION
CompTIA June 27, 2014
Certifications: CompTIA A+ Certified
North Central State College Aug. 2011 – May 2014
Degree: Associate of Applied Science Computer Information Systems
Four Rivers Software Systems Nov. 1997
Certificate: T.M.S. Introductory Training
Certificate: T.M.S. Reporting
Ashland County West Holmes Career Center Aug. 1993 – May 1995
Degree: Electronics Technology
EXPERIENCE
2012-Current Independent Loudonville, OH
Information Technologies Consultant
Desktop Support phone and on-site support
Anti-virus protection and removal
Perform updates , registry repair, and malware removal
Setup of printers, routers, modems, and peripheral’s
Troubleshoot network issues and setup QoS on routers
Perform o/s installs, upgrades, backups
Perform hardware upgrades and repairs
Assisted clients with mobile solutions Android, Apple IOS, and Tablets
xxx-xxx-xxxx Step 2 Company LLC Perrysville, OH
Assembly Float/backup Lead
Assisted Supervisor and Leads in day-to-day operations of 80+ employees
Trained new employees and assist with office scheduling and reporting production numbers.
xxx-xxx-xxxx Merillat Industries Inc. Loudonville, OH
TMS Systems Administrator
Administered an ERP system to track and schedule maintenance tasks, purchasing, inventory,
supply, & machine database.
Performed upgrades and installs of Windows operating systems, Total Maintenance System
(TMS), and Crystal Reports software on all Maintenance Department computer systems.
ACCOMPLISHMENTS
Passed CompTIA A+ Certification with high scores on my first attempt
Frequently on Dean’s list while obtaining my Associate’s Degree
Winner of the case studies team competition for our design and presentation of MARK scheduling
system using HTML, CSS, PHP, SQL, and JavaScript to develop code and demonstrate a proof of
concept web client solution running on Apache web server and MySQL database.
Designed a relational database using Microsoft Visio 2010, and wrote a relational database using
Microsoft SQL Server 2008 for Database Systems class, modeling the needs of a real life business.
Professional Reference’s upon request
Last Resume Update | July 2, 2014 |
Address | United States of America |
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Phone Number | ![]() ![]() ![]() |
Resume File | AH_Resume_2014_2.0.pdf 233.31 kB |