Software Experience
Windows
Office 2010 Ubuntu Linux 11.04 Adobe Photoshop
Server/Desktop

Adobe
Active Directory Word 2010 Crystal Reports
Dreamweaver

Group Policy Outlook 2010 Four Rivers TMS Android

Oracle Virtual Box Excel 2010 Apple OS X iOS

EDUCATION
CompTIA June 27, 2014

Certifications: CompTIA A+ Certified

North Central State College Aug. 2011 – May 2014

Degree: Associate of Applied Science Computer Information Systems

Four Rivers Software Systems Nov. 1997

Certificate: T.M.S. Introductory Training

Certificate: T.M.S. Reporting

Ashland County West Holmes Career Center Aug. 1993 – May 1995

Degree: Electronics Technology
EXPERIENCE
2012-Current Independent Loudonville, OH

Information Technologies Consultant

 Desktop Support phone and on-site support
 Anti-virus protection and removal
 Perform updates , registry repair, and malware removal
 Setup of printers, routers, modems, and peripheral’s
 Troubleshoot network issues and setup QoS on routers
 Perform o/s installs, upgrades, backups
 Perform hardware upgrades and repairs
 Assisted clients with mobile solutions Android, Apple IOS, and Tablets
xxx-xxx-xxxx Step 2 Company LLC Perrysville, OH

Assembly Float/backup Lead

 Assisted Supervisor and Leads in day-to-day operations of 80+ employees
 Trained new employees and assist with office scheduling and reporting production numbers.
xxx-xxx-xxxx Merillat Industries Inc. Loudonville, OH

TMS Systems Administrator

 Administered an ERP system to track and schedule maintenance tasks, purchasing, inventory,
supply, & machine database.
 Performed upgrades and installs of Windows operating systems, Total Maintenance System
(TMS), and Crystal Reports software on all Maintenance Department computer systems.

ACCOMPLISHMENTS
 Passed CompTIA A+ Certification with high scores on my first attempt
 Frequently on Dean’s list while obtaining my Associate’s Degree
 Winner of the case studies team competition for our design and presentation of MARK scheduling
system using HTML, CSS, PHP, SQL, and JavaScript to develop code and demonstrate a proof of
concept web client solution running on Apache web server and MySQL database.
 Designed a relational database using Microsoft Visio 2010, and wrote a relational database using
Microsoft SQL Server 2008 for Database Systems class, modeling the needs of a real life business.

Professional Reference’s upon request