DeVry University, Irving, TX 3.5/4.0 GPA

RELATED SKILLS

• Detailed Oriented • Initiative • Dependable • Troubleshooting

Networking LAN/WAN, CAT5/5e/6, IPTV, HSIA and CVIOP

Operating Systems Microsoft Windows XP/Vista/7/10

Software Wireshark, VMWare Workstation, Microsoft Office Suite

RELATED EXPERIENCE
Premises Technician AT&T, Richardson, TX April 2015 – August 2015

Efficiently communicated and educated customers of HSIA, CVOIP, and Uverse products.
Provided timely service while installing and modifying inside and outside wiring.
Demonstrated and performed effective customer service with a diverse community.
Functioned as a member of a team as well as independently while accomplishing tasks.
Serviced and interpreted home and business networks CAT5/5e/6, terminals and network interface devices.

Military Police U.S. Army, Germany/Afghanistan/Kansas April 2009 – December 2014

Analyzed information to detect irregularities in various areas including regulatory compliance procedures, kinesics, and personnel corruption.
Interviewed and interrogated a diverse community of suspects, witnesses, and victims to determine elements of a crime. Collaborated information with high ranking officials, head of local, and federal law enforcement agencies.
Advised while also evaluating fellow personnel on investigative techniques while in the field. Elected to attend a selective leadership course to strengthen leadership abilities.
Drafted thorough documentation and created in depth investigative reports while abiding by military regulations. Analyzed and revised junior employees case work.

PROFESSIONAL AFFILIATIONS

National Society of Leadership and Success (Leadership Honor Society) Since June 2016