directing various aspects of technical operations, as well as over 22 years of
Department Supervision/Management expertise while demonstrating
attuned communication and diplomacy qualities. Incisive knowledge of
Network Administration, TCP/IP networks ,Cisco IOS routers, switches,
VLANs, and trunking ,High-speed internet/DSL/Cable , Satellite and
Telephony, installation maintenance and repair. As well as policies and
procedures, team leadership and customer service initiatives. Actively
pursuing a Cable/Telecommunications position in an operational
environment that will effectively utilize acquired technical skills and abilities
while demonstrating leadership experience.

Areas of Expertise
AC/DC power and control systems Dexterous with hand tools Electro-
mechanical proficiency Satellite dish installations NEC codes and codebook
Strong attention to detail Digital circuitry Troubleshooting Branch circuit
wiring Device interfacing knowledge Excellent written and verbal
communication skills Self-starter Superior troubleshooting skills Excellent
problem solver Test equipment operation OTDR operations New
construction Light Meter Operations Sub-panel installation Firmware
Upgrades with ALU Equipment Diagnostic testing Script Loading and
Troubleshooting Power and Fiber installations outage restoration Cable /
Broadband Installation Maintenance and repair Cellular Backhaul
Installation, Maintenance repair Quality Control / Inspections Supervised
field staff of 10+ Education and Training of New Field staff Project
Management
Sales Development Customer Relations
Strategic Planning Cable/DSL Technician Operations
Installation, Maintenance, Repair Department Supervision
Account Collections Fiber Optic Cable Equipment

Senior Field Technician PEG Bandwidth - The Colony, TX,
September 2012 to Present :Cellular Back haul Installation maintenance
and Repair, Trouble shooting, all aspects of Maintenance and repair. Tested
machinery, equipment and parts to identify any defects. Disassembled
broken and defective equipment to facilitate repair. Reassembled equipment
after completed repairs. Assembled and maintained physical structures
using hand and power tools. Routinely inspected equipment to diagnose
malfunctions. Used hand tools to replace defective equipment parts.
Maintained up-to-date and accurate repair logs.
DirecTV- July 2011- Sep.2012 System Technician Installation
,Maintenance and repair of all satellite equipment .Trouble shooting and
costumer service

Charter Communications- Chatham NY
Jan.2008– June 2011
*SYSTEM TECHNICIAN – ASSUME FULL RESPONSIBILITY FOR HEADEND
MAINTENANCE AND REPAIR * Assume full responsibility for the
installation, maintenance, and repair of high-speed internet, fiber optic
cable, DSL , Telephony and equipment while providing exceptional
customer service, troubleshooting, and account collections. Head End
Maintenance

Jul. 1993 – Jan. 2008
TIME WARNER CABLE ´ Poughkeepsie, NY

Cable Technician | High-Speed Internet & DSL
Assume full responsibility for the installation, maintenance, and repair of
high-speed internet, fiber optic cable, and DSL equipment while providing
exceptional customer service, troubleshooting, and account collections
Administer new employee training and drive safety
Received numerous awards for performance

TRUE VALUE HARDWARE ´ Red Hook, NY
Aug. 1986 – Jul. 1993

Paint Department Supervisor | Manager
Held accountable for managing all daily operations of the retail store,
including customer service, sales implementation, and supervision of
department personnel while overseeing shipping and receiving of inventory

Education and Training

DUTCHESS COMMUNITY COLLEGE in Poughkeepsie, NY
A.S. – Business Accounting

NCTI- Boulder CO- Certified Installer- Certified Advanced Installer- Certified
Service Technician- Certified Advanced Service Technician- Certified Head
End Maintenance Technician- Certified Advanced Head End Maintenance
REFERENCES AVAILABLE UPON REQUEST