• Citrix •Hyper Terminal •Android

• PC Check •Active Sync •WP8

Employment History:

System Design Advantage, Lockbourne Ohio January 2010 – current

Technology Support Specialist

• Symantec Ghost to load a Windows image to laptops and desktop

• TFTP32 to load IOS to Cisco router and switch

• Hyper terminal to load customer configurations to Cisco router and switch

• PC check to help determined failing hardware

• Using Linux and Window as part of testing ports on laptop and desktops

• Repair laptops and desktops

•Citrix to log into the company network

•Navision to time in, finish and find warranty information for each repair production order.

• Test, repair, and configure handheld laser scanners

• Entering tear down part into Navision for reuse on Repair production order.

• Test and repair network laser printers

• POS equipment test, repair and configure

• Server imaging with custom image

• Network connectivity between front and back office POS equipment

• Microsoft office to write work instructions, and keep detail information for each repair production order.

Wal-Mart, Lancaster Ohio August 2010 – March 2011

Sales floor associate

• Customer service

• Using the system to fill outs, price changes, and feature locations

• Making feature end caps and displays

• Truck unloads

• Cleaning my area by wiping down shelf and pulling product to the front

Wal-Mart, Canal Winchester July 2007 – April 2010

Sales floor associate

Education:ITT Technical Institute, Hilliard Ohioxxx-xxx-xxxx

Computer Networking Systems