tower technician

Technical Skills:
Operating Systems:
Windows XP, Vista and Windows 7.
Databases:
Oracle 9i/10g, Microsoft SQL Server.
Software /Tools:
Tems, Agilent E6474A Version 11.0, 12.0, 12.1 and 13.0, XCAL.
Map Info, Street & Trips, Microsoft Word, Excel, PowerPoint, Access, Visio, Project and SharePoint. Oracle Developer Suite 10.1.2, Designer & Reports.
Adobe Acrobat, Dreamweaver and Photoshop.
Internet Explorer, Mozilla Firefox, Google Chrome, XML and TOAD.

Work Experience:

Drive Test Technician Assistant May 2014- Present
Sprint Houston Market

Drive test in Houston area of an audit for sprint.
Worked on various technologies including EVDO Rev A, GSM, UMTS and LTE.
Experience in Cluster drive testing using Agilent E6474A Version 11.0 12.1.and 12.0 and13.0 for voice quality testing and SSV Single site verification.
Operated Navigation software Microsoft Street Trips and Delrome.
Performed short and long calls tests using two voice sets and one data device on Agilent E6474A
Worked on drive trails for cluster driving.
Experience in configuring Agilent E6474A to setup voice testing equipment's and data device.
Daily monitor of KPIs to make sure all are within their agreed limit.
Communicated with team lead to make sure all the work is been done right and having no problems during drive test.
Identified, reported and analyzed call drops, access failures, blocks and access.
Daily uploaded data files on FTP server using the tool FILEZILLA.

Urban Elite,
Houston, TX
Manager January 2013- May 2014

Order inventory items when running low.
Ensure the store receives delivery in right quantities and of right quality.
Prepare daily, weekly and monthly income reports. Prepare profit and loss account of the store by compiling and computing transaction details.
Report to the store owner about the daily transactions.
Greeting customers and respond to their queries, requirements or complaints.
Give suggestion as per their interests. Replace items or repay the amounts to maintain excellent customer service.
Maintain records of the regular customers and update them on new launches and promotions.

Professional Achievements:
The National Technical Honor Society, student member; Distributional Educational Clubs of America, Assistant Secretary and Top 10% of the students, Robert Lee High School- Honor Roll

References:
Available on Request

Last Resume Update December 2, 2014
Address Houston
E-mail lock Locked
Phone Number lock Locked
Resume File Arsalan-Alvi.doc 29.5 kB
Spanish Speaking? No
Willing to Relocate? Yes

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