• 15 Years of experience providing leadership and • Knowledge of outside plant safety and procedures
overall direction for field service technicians • Managing fleet-related processes, vehicle
• 15 years of experience in all aspects of Aerial and maintenance & upkeep
Underground CATV construction • Various Leadership Skills and Training
• Knowledge of engineering workprints, ability to • Construction, troubleshooting, telecommunications
interpret construction documents • ORACLE & OPTIX
• Strong problem solving, excellent interpersonal skills • Microsoft Office, Word, Excel
• Quality control & on-site inspections

EXPERIENCE

N.E. Construction Supervisor, Cox Communications, West Warwick RI 2001 to 2017

Supervised a team of nine project planners and field engineers that service Rhode Island and 16 Manchester CT towns.
Oversaw the operations of three major contracting companies outsourced by Cox Communications. Lead team through
ongoing technological changes to ensure outstanding customer service and meet national standards.

Accomplishments
● Deployed new network architecture to provide fiber services to commercial businesses and customers homes
● Converted RI communication system to an all-digital platform in 2015, while operating within a limited budget
● Planned, delegated, and oversaw all construction and rebuild projects
● Managed construction carrier projects with Sprint, T-Mobile, and AT&T
● Coordinated extensive storm damage restoration efforts
● Designed and implemented tracking system to maximize the efficiencies of team meetings and one-on-one sessions

RI System Technician, Cox Communications, West Warwick RI 1997 to 2001

Broadband Maintenance Technician, responsible for performing preventative maintenance and repair of CATV/ Fiber
distribution systems. Diagnosed and troubleshot technical errors to ensure continued customer satisfaction.

Accomplishments
● Performed systems sweep of Fiber and Hybrid Coax networks
● Troubleshot, tested, spliced, repaired, and maintained telephone, data, and cable TV system equipment
● Complete understanding of entire communication system, from head-end control center to customer home

Lead Lineman, Cox Communications, West Warwick RI 1993 to 1997

Installed and repaired all phases of Aerial and Underground construction of Telecommunication lines.

EDUCATION & CERTIFICATIONS

Leadership Training –Cox Communications xxx-xxx-xxxx
• Facilitative Leadership • Coaching agility • Leading for Results
• Leading from the front line • Dialogue Works • Manhole Safety

Licensed Arborist- owned and operated small tree business from 1988 to 1998
NEAT- NorthEastern Joint Apprentice Lineman Training program 1990 to 1993