Education

 |  | Maryville College

Major: Psychology

Bachelor Degree in process

High school degree | May 2013 | kings academy

Skills & Abilities

Management

Sales

Almost 4 years of guest service and sales experience

Communication

Great team-work abilities, able to challenge and overcome problems head-on

Leadership

7 months of manager and leadership experience, take control of a situation and find the best solution

Experience

Guest service agent | dixie stampede | august 2013 - january 2017

Key responsibilities included dealing with guests in an one-on-one environment, assisting guests in their specific needs, call center duties, reservations, ticket booth sales, cash handling, and computer skills.

assistant team lead | dollywood | february 2016 - september 2016

Key responsibilities included overseeing daily operations of restaurant, working as a server, host, busser, dishwasher, cook, expo, etc when short, all clerical work for office including but not limited to payroll and orders, and ensuring everything was functioning according to company standards.