Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Publisher
Possess strong multi-tasking skills to excel in fast-paced work settings
Capable of working effectively alone or with small/large groups
Detail-oriented with excellent organization and communication skills
Capable of delivering information in a professional manner
Demonstrate strong customer service skills
Excellent analytical, problem solving and critical thinking skills
Ability to learn new information quickly and follow instructions effectively

Education
Lincoln College of Technology
Computer Networking & Securityxxx-xxx-xxxx

Experience
State Farm Field Computer Tech 2012 –2013
Transferred Data from server to NAS
Followed procedures for State Farms equipment and software
Worked in server environment
Kept inventory for everything replaced and installed
Computer assembling and maintenance
Troubleshooting hardware and software problems

Netview
Computer Field Tech 2013
Performed shipping and receiving duties of all computer hardware
Transferred Data from computers
Upgraded windows XP to 7
Followed guidelines to ensure safety of all employees and visitors
Maintained clean and orderly work stations to promote maximum safety
Replaced hardware in computers

volunteer Experience
Tri-County Living Assistance
Taught a class covering basic computer skills to elderly clients