Skills

Natural​ ​leader
Time​ ​management​ ​skills
Multi-tasking​ ​ability
Friendly​ ​demeanor
Exceptional​ ​communication​ ​skills
Heavy​ ​equipment​ ​operator
Wheel​ ​&​ ​track​ ​driving​ ​badge
Life​ ​saving​ ​skills
Strategic​ ​knock​ ​knowledge

Strong​ ​client​ ​relations
Quick​ ​learner
MS​ ​Windows​ ​proficient
Creative​ ​problem​ ​solver
Trusted​ ​key​ ​holder​ ​for​ ​several​ ​years
Accounting​ ​systems​ ​and​ ​software
Rapid​ ​10-key​ ​data​ ​entry
Rapid​ ​data​ ​entry​ ​skills

Work​ ​History

May​ ​2016​ ​to​ ​November​ ​2016
Maximus​ ​Federal​ ​Agency
Call​ ​Center
CSR​ ​Appointee​ ​Health​ ​care
ICDC​ ​10​ ​code​ ​knowledge
Medical​ ​Termination
Top​ ​Appointing​ ​(Outbound)
Fast​ ​learner
Motivated

Worked​ ​as​ ​a​ ​recognized​ ​appointee
Searching​ ​for​ ​Providers​ ​in​ ​a​ ​network
in​ ​efforts​ ​to​ ​aid​ ​in​ ​the​ ​lives​ ​of​ ​our​ ​ ​Veterans​ ​of​ ​the​ ​United​ ​States​ ​of​ ​America.

Also​ ​meet​ ​goals.
Transition​ ​was​ ​a​ ​great​ ​move.
Consistently​ ​adapting.
Eager​ ​to​ ​achieve​ ​new​ ​goals.

March​ ​2015​ ​to​ ​March​ ​2016
Ann's​ ​Health​ ​Center​ ​2634​ ​South,​ ​Zang​ ​blvd
Manager​ ​Produce/​ ​grocery

Created​ ​strategies​ ​to​ ​develop​ ​and​ ​expand​ ​sales​ ​of​ ​services​ ​to​ ​existing​ ​customer​ ​which​ ​resulted
in​ ​a​ ​300%​ ​increase​ ​in​ ​annual​ ​revenue.
Suggested​ ​budgetary​ ​changes​ ​to​ ​increase​ ​company​ ​profits.
​
Directly​ ​oversaw​ ​the​ ​ store​ ​operations,​ ​including​ ​issuing​ ​staff​ ​assignments​ ​and​ ​creating
production​ ​lists.
Conducted​ ​annual​ ​performance​ ​reviews.
Reported​ ​on​ ​weekly​ ​sales​ ​to​ ​management.
Cultivated​ ​a​ ​customer-focused​ ​ environment​ ​by​ ​greeting​ ​and​ ​responding​ ​to​ ​all​ ​customers​ ​in​ ​a
friendly​ ​manner.

October​ ​2004​ ​to​ ​March​ ​2009
U.S​ ​Army​ ​21b
Engineer​ ​Combat​ ​ ​ ​ ​Active​ ​Team​ ​Leader.​ ​ ​(Brovo)​ ​Non​ ​Commission​ ​Officer
Three​ ​years​ ​of​ ​active​ ​duty​ ​leadership

Played​ ​key​ ​role​ ​in​ ​designing​ ​projects​ ​that​ ​resulted​ ​in​ ​positive​ ​outcome.​ ​(OIF-​ ​OEF​ ​05/06/07)
Initiated​ ​contact​ ​with​ ​vendors​ ​and​ ​built​ ​solid​ ​working​ ​relationships​ ​with​ ​them.
Compiled,​ ​processed​ ​and​ ​analyzed​ ​test​ ​data​ ​and​ ​results​ ​to​ ​improve​ ​product​ ​quality.
*Sapper​ ​leader​ ​course
*Advanced​ ​marksman​ ​course
*Military​ ​search​ ​school
*Combat​ ​life​ ​saver
*Air​ ​assault
*Demolition​ ​Specialist

…………………………………………….
Current​ ​2017
January​ ​10,​ ​2017​ ​to​ ​current
ADT​ ​LLC.​ ​Home​ ​Security

Awarded​ ​three​ ​times​ ​in​ ​a​ ​six​ ​month​ ​period.
Inbound​ ​Agent​ ​able​ ​to​ ​troubleshoot​ ​with​ ​positive​ ​feedback.
Cross​ ​trained​ ​in​ ​multiple​ ​departments.
Monitored​ ​reports​ ​as​ ​often​ ​as​ ​needed.
Licensed​ ​by​ ​State​ ​of​ ​Texas.(certified)

TOWER​ ​CLIMBING​ ​TECHNICIAN

Training​ ​received​ ​by​ ​Velex​ ​(​ ​non​ ​cert.​ ​)
Training​ ​received​ ​7/22/2017​ ​&​ ​7/23/2017
Training​ ​was​ ​directed​ ​towards​ ​safety​ ​and​ ​rescue​ ​descends.
Training​ ​ ​included​ ​proper​ ​climbing​ ​technique​ ​and​ ​proper​ ​tie-off​ ​positions.
(20ft)
Inclass​ ​Training​ ​Received:
Rigging​ ​(PowerPoint)
RF​ ​safety​ ​(PowerPoint).

Education

​ ​ITT​ ​Technical​ ​Institute​ ​921​ ​West​ ​Beltline​ ​rd.​ ​#181​ ​Desoto,​ ​Texas
Associate​ ​of​ ​Applied​ ​Science​ ​Network​ ​System​ ​Admin.

Top​ ​10%​ ​of​ ​class

Accomplishments

Seasoned​ ​expert with​ ​a​ ​track​ ​record​ ​of​ ​dependability​ ​and​ ​a​ ​reputation​ ​for​ ​integrity.​ ​Desires​ ​a
challenging​ ​role​ ​as​ ​a​ ​Leader.
Trustworthy, focused​ ​on​ ​honoring​ ​company​ ​ethics​ ​and​ ​preserving​ ​confidentiality.
Detail-oriented​ ​person​ ​who​ ​consistently​ ​exhibits​ ​sound​ ​judgment​ ​when​ ​scrutinizing​ ​tactically.
Army​ ​Arcom​ ​1st​ ​Award
Army​ ​Arcom​ ​2nd​ ​Award
Army​ ​Good​ ​conduct​ ​medal
Awarded​ ​by​ ​the​ ​Secretary​ ​of​ ​Defense​ ​(2006)