Coordinated inter­agency Presidential communications support and continuity of government operations between the WHCA, White House Military Office, U.S. Secret Service, Executive Office of the President, and other government agencies, operating within and following NCS Directive 3­10 Continuity of Operations Program (COOP).
Familiar systems and equipment:
KIV-7M, KG-175 TACLANE, AN/CZY-10 and AN/PYQ-10(Simple Key Loader),
KYK-13(Key Transfer Device), KY-57(Transmission Security Device),
VSAT(Very Small Aperture Terminal),
RT-1523 SINCGARS Radio, AN/PRC-117 Harris Radio, AN/PRC-148 Thales MBITR,
Secure and Non-secure Voice Teleconference(S/VTC),
Sectera vIPer Universal Secure Phone, Various Cisco Voice over IP Phones(VOIP),
IST-2, STE(Secure Terminal Equipment), STU-3(Secure Telephone Unit), Q-Sec 2700, Iridium and Sectera phones,
Vertex VX-350, Motorola XTS 3000, Motorola Saber Series handheld and portable radios, Motorola Astro XTL Series mobile radios,
Cisco 891 routers, Linksys switches and hubs, Ricoh faxes and various HP and Dell printers.

PROFESSIONAL EXPERIENCE:

Senior Operations Manager / Senior Watch Officer xxx-xxx-xxxx
White House Communications Agency, Washington, DC
Managed the work flow and daily operations of a secure 24/7 Sate of the Art Operations Center consisting of Operations Support, COMSEC support, Logistics Support Operations Branch, Network Operations Systems Control (NOSC), and Cyber/Security Operations Center.
Directed current operations of fixed and deployed infrastructure, forces, and equipment on behalf of the Agency commander, maximized the mission effectiveness of 1,188 military and civilian personnel and $150M in communications assets.
Agency liaison coordinating C level communication with Senior Staff members, White House Situation Room, DoD, and Defense Information Systems Agency for daily operational and emergency response issues. Provided situational awareness for Senior Leadership in regards to all command operations and emergency response issues.
Drafted, reviewed, and processed detailed executive summaries, reports and briefs for DISA, the White House Military Office, and WHCA senior leadership.
Planned and led 12 unscheduled Vice Presidential travel missions. Superior leadership and sound judgment enabled the teams and equipment to respond to austere environments ensuring 100% operational readiness of all communications equipment in the short­fused, highly sensitive, and stressful situations.

Platoon Sergeant (First Line Supervisor) xxx-xxx-xxxx
C. Company, 63rd Expeditionary Signal Battalion, FT. Gordon, GA
Responsible for the training and readiness of 61 Soldiers in preparation for Operation Enduring Freedom. Provided Command and Control to CENTCOM, NETCOM, and CFLCC.
Served as the manager for the Technical Control Facility on Forward Operating Base Fenty, Jalalabad, Afghanistan providing strategic communications for the 1st Brigade Combat Team, 101st Airborne Division.
Supervised 25 contractors in the coordination, planning, and synchronization of all scheduled and unscheduled maintenance for communications equipment and facility projects.
Facilitated continued growth on the Forward Operating Base by planning, designing, and activating 3 network hubs which incorporated 6 different units and provided over 400 communication lines.
Instrumental in the planning, design, and incorporation of a new fiber optic network ring at Forward Operating Base Fenty while maintaining the current infrastructure. Drafted installation plans and list of materials for the replacement of Ethernet cabling with fiber optic providing critical data security.

Shift Supervisor / Special Assistance Operator xxx-xxx-xxxx
White House Communications Agency, Washington, DC
Operated and maintained White House Secure and Non­secure telephones, Video Teleconferencing (VTC), conferencing, and notification systems.
Deployed as the switchboard lead for numerous Presidential overseas trip sites.
Served as the radio net control station lead used to monitor Presidential movements.
Coordinated and Implemented emergency action procedures.

Senior Cable Installer xxx-xxx-xxxx
B. Company, 86th Expeditionary Signal Battalion, FT. Huachuca, AZ