Objective: To obtain a challenging Wireless Technician Position that offers knowledge and growth and opportunity for advancement.
RELATED EXPERIENCE
Field Technician II , Ericsson Corp Inc, Santa Clara , CA Jun. 2011-Present
Installation & Integration on Lucent BTS 4.0, 4.0B ,Compacts outdoor & indoor
Mounting cabinets to specs, terminate power, ground , RF , T1’s,1x, EVDO, CDMA, LTE
Test T1’s at the NIU & at the Node B with MSN to verify T1 connectivity
Full integration on NSB,1C/2C,3C/4C. Standard integration and Smart laptop
2C & 4C Sector Adds
Coordinating with the NIC on Pre/Post checks
Call/Data Test. PSAP sim & PSAP live call testing. Coordinating with 911 operators
Troubleshooting alarms on Ericsson RBS
CCU Commissioning
Collect VSWR & RSSI readings
Photos ,required paperwork, and complete closeout packages
Integration & Call/Data testing on DAS systems
Field Technician Vinculums Inc, Walnut Creek , CA Jun 2010- Jun
2011
Transporting T1 circuits for AT&T sites
Extending demarks from MPOE to equipment using 25-50 pair cable
Installation of MX2800 microwave radios & commissioning
Testing and commissioning fiber optical Opti-3
Head to head T1 circuit testing with AT&T PCO switch support using numerous patterns
High Voltage PG&E disconnects
Verifying Microwave LOS–Sprint
T1 transporting for Special Event COW
Field Technician II , Sprint Nextel Corp Inc, Santa Clara , CA Sept. 2006-Mar. 2009
Responding to all NOC call outs within a specified area resolving a system problem. Determining the cause of equipment failure using various types of complex test equipment. Maintaining accurate records of equipment assignments. Maintaining company vehicle and assigned equipment according to Company technologies policy.
Follows up on all network related issues to ensure customer satisfaction.
Supporting network 24-hour "on call" duty to resolve any cell-related or customer issues with a Specific time frame
Implement, conduct and coordinate the smooth operation, repair, maintenance and expansion of all systems in market.
Make frequent field visits and assure that all facilities are clean, functioning properly, alarmed properly and measures are being taken to correct any deficiencies.
Ensure that all pertinent information for site updates is properly documented in site log book monthly and annually.
Operate, maintain and repair all components of the system in and around the assigned area of responsibility.
Troubleshoot and resolve customer complaints concerning technical problems with the system.
Support Customer Service and Sales staff by interfacing regularly to report on network outages, as well as network enhancements.
Provide field support for new cell construction in the following areas: on site supervision, equipment delivery coordination, path alignment coordination, equipment installation, cell turn up, and cell optimization.
Coordinate or perform maintenance of cell sites which involves the emergency generator, batteries/power equipment, the AC units, microwave dishes, antennas, towers, locks and fences, coax cabling, etc.
Maintaining PSTN and cell site circuits by routine or fault testing and repairing as needed.
Assist where needed to identify customer system and equipment problems.
Programming and testing new products.
Assigned end customers with issues related to the protesting and placement of the CPE within the customer location.
Maintain cellular radio equipment by correctly aligning frequencies with test equipment. Test for faulty circuits, repair or replace as necessary, and take radio measurements to ensure appropriate signal strength or quality.
Maintain microwave radio equipment by aligning frequencies with test equipment, performing annual FCC checks to ensure radio operations are in accordance with FCC guidelines and test for faulty radios.
Determine and order supplies and equipment needed for repairs and replacement of defective system components.
Receive, investigate, resolve and track trouble tickets.
Performed required incidental and preventative maintenance on cell site, power equipment, transmission, and associated equipment, and completed necessary logs, reports and postings.
Uses sophisticated electronic test equipment, measuring devices, meters and hand tools in analyzing, adjusting, installing, wiring, repairing, maintaining and testing wireless, transmission, and associated equipment.
Perform Network surveillance and emergency response as necessary. Working with NOC to trouble shoot network outages and restore outages ASAP. Deploying Generators to Cell Sites to restore power.
Test and dispatch T1 circuits with telco and give access to Telco techs. Responsible for site turn ups and testing for confirmed functionality available for after hours projects, On-Call duty, and overtime.
Essential Functions:
24x7 Network Support
Ability to restore various types of network equipment and services
Assist NOC and market technicians in trouble shooting software and hardware issues
Assist field technicians in maintenance of cell site equipment
Remote testing of network facilities
Analyze MOP data
Utilized Remote T-1 Testing System
Open, Update, and Close Trouble Tickets on a timely basis
Utilize surveillance and monitoring systems
Follow documented policies, procedures, and directives Dispatch market personnel as required
Provide the necessary data for reports that are created or updated
Generator Deployment
Noc Technician III , Nextel Corp Inc, Oakland , CA April. 2001-Sept. 2006
Responsible for remote monitoring and maintaining the integrity of the Nextel Corp network and its vital elements. Perform schedules maintenance that could include software updates and off hours testing. Issue outage reports, trouble tickets, and dispatch market personnel as required. Work with various internal and external agencies to provide the necessary support and assistance. Being an active participant in a “Team Work” environment. Monitoring of network and environmental alarms and contacting appropriate parties to rectify. Participate in all functions in making the Network Operations Center an integral part of company success.
Network Engineer, AT&T Wireless, San Francisco, CA Dec. 2001- Jan 2003
Currently responsible for network performance and maintenance. I monitor our network using CiscoWorks, Hp Openview, and Vitalnet 7.0. Install routers, switches, and CSU/DSU in all core locations. Develop all documentation's. Handle project planning and implementation of VLAN, RAS, and VPN. Utilize routing protocols IGRP, RIP, OSPF, EIGRP. Upgraded Catalyst Switches, Cisco Routers. 7x24 Network Support. Also upgraded all AT&T Outlet Stores Network platform
System /Network Administrator, Informix Software Inc., Oakland, CA Jan 2000. - Dec. 2001
Responsible for monitoring and maintaining functionality and performance of the network. Involved in roll-outs entailing client/server-networking environments using Microsoft Windows NT and 2000. Participated in the coordination, organization, conversion, and implementation of all personal computers and laptops. Demonstrated hands on troubleshooting of computers within a Windows 95, 98, 2000 and NT environment. Duties involved trouble-shooting software, hardware, and network connectivity issues. Installed and upgraded various servers, operating systems, software, memory, hard drives, sound cards, printers and more.
System/Network Administrator, Etouch Systems, Fremont, CA Jan 2000 - Dec. 2001
Set up and configured servers including web servers, backup servers, print servers and more. Provided day-to-day technical support for internal employees. Other duties involved troubleshooting software/hardware/network issues for Dell laptops and PCs. Created accounts for new users. Monitored the backup rotations. Installed 2500 router and 1900 switch
Manufacturing/Network Engineer, Y.C. Cable U.S.A.rnc.,Union City, CA July 1997-July 1999 Designed cable-manufacturing products using Auto Cad Release 14 & 2000. Implemented and QA tested coaxial cables, twisted pairs, Fiber optics, and various other voice and data communication cables. Gathered product specification requirements. Provided customer service to clients. Expedited project accounts to meet transaction deadlines. Created documentation for standard operational procedures for production. Generated customer quotations and bill of material. built customer demos for approval.
Up graded company network servers,routers, and provided daily back ups
Education
Silicon Valley College,Fremont CA
Applied Science Degree with a concentration in Mechanical,Electrical,and Architectural Design. Also Completed extensive System Administration and Networking Classes and Certs
Certs:
Motorola EBTS Operations & Maintenance (IDEN)
Lucent Operation & Maintenance (CDMA)
Anritsu Site Master Basic Line Sweep Training
CCNA Boot Camp
CCNP Building Cisco Multilayer Switched Networks
CCNP Building Scalable Cisco Networks
SamSung, Ericsson
Highlight of Qualification
Excellent customer service and communication skills. Able to work efficiently in team environment. Passionate about continuously learning and increasing my knowledge. Willing to work any hours and days to complete daily work and projects.(DMV) Clean Driving Record
References: Available upon request
Last Resume Update | June 13, 2014 |
Address | Union City, California |
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Phone Number | |
Years Experience | 10 years |
Experience
Cell Field Technician
Education
AA degree
Silicon Valley College,Fremont CA
Applied Science Degree with a concentration in Mechanical,Electrical,and Architectural Design. Also Completed extensive System Administration and Networking Classes and Certs
Certs:
Motorola EBTS Operations & Maintenance (IDEN)
Lucent Operation & Maintenance (CDMA)
Anritsu Site Master Basic Line Sweep Training
CCNA Boot Camp
CCNP Building Cisco Multilayer Switched Networks
CCNP Building Scalable Cisco Networks
SamSung, Ericsson
Ericsson Corp
AT&T