Certified Nurse Assistant

August 2011—May 2013 Missouri Southern State University Joplin, MO

Criminal Justice

August 2012 – May 2013 MSSU Law Enforcement Academy Joplin MO

Missouri Class A Peace Officers License

Work Experience
February 2005—Present Customer Service Representative

Motion Industries Springfield, MO

April 2015-Present Weight and Research Supervisor

USF Holland Joplin, MO

Relevant Work Experience
Motion Industries

Fulfilling customer orders accurately and in a timely, manner to ensure customer satisfaction.

Primary contribution: Processing orders for customers and selling Motion Industries’ assets.

Sales and Customer Service:

Respond to customer inquiries, provide quotes and take customer orders via the telephone, fax, email, electronic methods, or walk in/counter sales.

Order items to ensure proper levels of inventory are maintained

Source products in branch inventory, distribution center inventory, or supplier inventory.

Ensure proper identification and sale of company assets. In some cases locate products.

Influence growth and profitability.

USF Holland

Check accuracy of freight description while patrolling dock operations in peak freight movement periods.

Determine proper weight classes in accordance with the national Motor Freight Carriers guidelines, correct errors based on physical inspections and measurements of density where appropriate

Daily safety inspections on fork lifts.