Insure guests are transported to and from the Airport and Ft. Lauderdale cruise port in a timely and safe trip.
Setting up of the Banquets on a daily basis.
05/2010-05/2011 AllStar Movers & Packaging Ft. Laud, Fl
Call center sales for the transportation of household goods using Granot.
01/2007-05/2010 Jiffy Lube Ft. Lauderdale, Fl
General Mgr.
Manage the operational and activities of the location to include: staffing levels, budgets and financial goals.
Supervise staff in accordance with company policies and procedures.
Responsible for staff scheduling to include; work assignments/rotations, employee training, employee vacations, employee breaks and shift rotations.
Monitoring of the P&L controllables and non controllables to ensure maximum profits.
Schedule and conduct store meetings.
Establish employee goals and conduct employee performance reviews on quarterly and annual intervals and communicate to HR with these reports.
Responsible to meet company productivity and quality goals.
Utilize analysis reports to coach and provide employees career development skills and motivate employees to achieve highest level of customer service.
Communicate with district manager on store operations
Build effective and interpersonal relationships with employees.
Create an atmosphere which makes customers feel at home and invites repeat business.
Monitored and ensured the highest levels of Health and Safety for customers and employees.
04/2006-01/2007 Tire Kingdom Ft. Lauderdale, Fl. Service Manager
Ensure that customers receive consistent, timely and accurate service
Enforce safety standards at store location.
Maintain documentation including PO, invoices and work orders.
Manage efficient workflow within service center.
Control of inventory levels and service quality
Develop, coach and motivate staff
02/2005-04/2006 First Freedom Mortgage Davie, Fl.
Loan Originator
Calling and follow up of leads both verified and cold calls.
Responsible for daily opening and closing of office.
Computer maintenance and troubleshooter. 05/2002-02/2005 Davie Tire Outlet Davie, Fl.
Steering and Suspension Specialist
Increased sales by 36%.
Oversaw entire shop for quality control.
Assisted in quarterly and annual inventories. 01/2000-05/2002 Wagner Tire Fort Lauderdale, Fl.
Steering and Suspension Specialist
Increased alignment Sales 300%.
Responsible for entire inventory of alignment supplies.
Assisted in quarterly and annual inventories. 01/1999-01/2000 Kelley Chevrolet Hollywood, Fl
General Mechanic
01/1988-12/1998 N T W N. Miami Beach, Fl
Service Manager
Implemented customer relation skills programs at numerous locations to improve sales
Scheduling of 25+ employees including payroll and evaluations
Managed efficient workflow within service center assuring timely and accurate service.
Responsible for quarterly and annual inventories
Trained selected individuals for service manager positions 1978–1981 Quincy Voc-Tech Quincy, Ma.
Metal fabrication
High School Graduate Family, aviary, billiards, carpentry, computers.
Last Resume Update | October 7, 2015 |
Address | Hollywood |
| |
Phone Number | |
Resume File | 2013-Resume.doc 39.5 kB |
Spanish Speaking? | No |
Willing to Relocate? | No |