jeffey-taylor - TowerClimber.com

E-mail: xxx@xxx.com

SUMMARY

Experienced in telecommunication, data center, isp, osp, network transport, qa/qc, operations and facility operations. BICSI ITS Technician Certified. Cleared for Secret Security Clearance. Proficient in the day to day network/technical data center operations of a fixed plant environment, working with vendors and contractors to make sure the Security and Integrity of the site remain intact, insuring minimal or no down time for customers or equipment and no decrease in service. Experienced in all phase of facility operations, including hands on with installation, testing, preventive maintenance, troubleshoot and fault isolation with optical and data transmission devices/equipment. Experienced Communications Outside Plant and Inside Plant Premise Cable construction and have knowledge of inside plant, outside plant, and data switches infrastructure. Self-motivated, innovative engineer with experience in supervision, staff management. Reputation for having a strategic focus while maintaining the highest possible quality and professionalism. Ability to interact in a professional manner with employees, customers and vendors.

PROFESSIONAL EXPERIENCE

Akimeka LLC (subsidiary of VSE Corp.), Maitland, Florida

Data Center Engineer, Social Security Administration, Durham, North Carolina Oct 17, 2015 – Present

Analyze and make recommendations for all Division network hardware installations with regard to the physical and logical constraints of the hardware requirements
Perform problem resolution
Provide analysis, resolve network problem situations, and provide ongoing configuration decisions relating to the physical layout of the Date Center network infrastructure system
Provide expertise in promoting the incorporation of state-of-the-art technology in network configurations and physical planning
Recommend physical location and cabling configurations of the hardware and facilitates the implementation for all data center related equipment
Perform cable installation
Prepare designated work orders as necessary to modify the facility for installation of network equipment
Install and remove equipment
Perform computer facilities space and environmental planning
Perform maintenance of equipment inventories, including RFID
Update and develop specialized information reports as directed
Produce weekly status of activities report
Produce a Project Wrap-Up report detailing results of work performed under this Task Order. Project Wrap-Up report should summarize activities of projects involving network installation, problem resolution, network system configuration, equipment installation/de-installation, facilities space planning, and inventories
Performs diagnoses of SSA's open systems, imaging systems, data storage and recovery systems or automated IT operations systems whenever abnormal or catastrophic problems occur and initiates and carries out appropriate remedial actions necessary to restore normal operations.

Serves as specialist in the deployment of open systems, imaging systems, or automated IT operations systems and assists in developing hardware, software, power, environmental and cabling configurations to obtain the optimum configuration for a given project or workload.

Assists in the evaluation of open systems, imaging systems, data storage and recovery systems or automated IT operations systems enhancements necessary to incorporate new applications and equipment.

Studies resulting analyses and problem definitions and makes recommendations on which areas merit full study.

NCI Information Systems Incorporated, Reston, Virginia

Quality Assurance/Quality Control Specialist II, Fort Bragg, North Carolina June 16, 2010 – July 24, 2015 Responsible for Operation, Administration, and Maintenance of the Ft Bragg Communications Infrastructure. Cleared for Secret Security Clearance. The primary mission of the Quality Assurance (QA) workforce is to ensure the communications infrastructure design for ISP (inside plant) and OSP (outside plant), construction, installation, and maintenance activities performed on Ft Bragg strictly adhere to Army standards and applicable commercial standards for installation and safety, to promote excellence and pride in workmanship, and to establish reliable, scalable, and sustainable communications that will exceed the requirements of the Ft Bragg customer. Confined Space Entry Certified. Possess mastery level expertise for Communications outside Plant and Inside Plant Premise Cable construction and have knowledge of inside plant, outside plant, and data switches infrastructure. Proficient in cable testing and operation of test equipment associated with all cable systems testing and processes knowledge of Army Installation Criteria and associated Technical Guides such as the I3A, SIPRNET Technical Criteria, TIA568, TIA569, and TIA607. At the full performance level, plans, develops, writes, and reviews statements of work and performance work statements, quality assurance plans, and technical evaluation plans for IT contracts. Develop input for such plans as, purchase descriptions, special contract requirements, sole source/brand name justification, independent Government cost estimates, and contract modification. Performs contract surveillance for IT contracts through random sampling, planned sampling, and 100% inspections of completed work order. Monitors completed work for adherence to contract specifications. Makes alterations to contract surveillance plan as necessary. Provide technical assistance, technical advice, and reference to internal and external customers. Perform inspections required to ensure operability, accountability, safety, and adherence to standards. Maintain current standards library and reference material. Perform technical reviews of documentation. Provide status reporting and identify trends to affect process improvement. Respond to cable or communications infrastructure incidents, assess damage, create reports, and provide recommendations to assign responsibility. Provide technical assistance, technical advice, and reference to internal and external customers. Perform inspections required to ensure operability, accountability, safety, and adherence to standards. Maintain current standards library and reference material. Arrange or provide technical training for maintenance and installation personnel. Perform technical reviews of documentation. Provide status reporting and identify trends to affect process improvement. Respond to cable or communications infrastructure incidents, assess damage, create reports, and provide recommendations to assign responsibility

American Systems, Chantilly, Virginia

Cable Technician, Fort Bragg, North Carolina March 31, 2009 – March 24, 2010

Hands on lead Technician of 4 man crew. Provided direction to other technicians for the infrastructure installation of classified Local Area Network at Ft. Bragg, NC Installation of the Holocom 16 gauge steel secure pathway/raceway infrastructure for the US Army classified Secret Internet Protocol Router Network (SIPRNet) project. Installation, running of Cat 6 cables into the raceway, terminating from User box jacks to Patch panels, labeling and testing of cables. Holocom 101 Installation and Master Installer Certification. A modular interlocking protected distribution system that extends from C_LAN point of presence to the end user drop box. Installation, termination and testing of all common Voice and Data cables types. Good organization skills and knowledge of working with care in secure environments. Neat termination and cable dress- in skills. Closet clean- up skills. Test equipment - Fluke Networks DTX-1800 Cable Analyzer.

Outsource Telecom (Contractor for American Systems Inc.), McLean, Virginia

Cable Technician III, Ft. Bragg, North Carolina August 26, 2008 - March 30, 2009

Hands on lead Technician of 4 man crew. Provided direction to other technicians for the infrastructure installation of classified Local Area Network at Ft. Bragg, NC Installation of the Holocom 16 gauge steel secure pathway/raceway infrastructure for the US Army classified Secret Internet Protocol Router Network (SIPRNet) project. Installation, running of Cat 6 cables into the raceway, terminating from User box jacks to Patch panels, labeling and testing of cables. Holocom Certified. A modular interlocking protected distribution system that extends from C_LAN point of presence to the end user drop box. Installation, termination and testing of all common Voice and Data cables types. Good organization skills and knowledge of working with care in secure environments. Neat termination and cable dress- in skills. Closet clean- up skills. Test equipment - Fluke Networks DTX-1800 Cable Analyzer.

Savvis Incorporated (formally Cable & Wireless USA, Inc), St. Louis, Missouri

Network System Technician, Cary, North Carolina November 2003 - January 2008

Provided proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially affecting network events/issues. Also provided technical assistance to field maintenance personnel, trouble tracking, coordination, notification, escalation, and documentation to resolve events/issues efficiently minimizing customer impact. Responsible for the installation, monitoring, testing and maintenance of telecommunications and associated electronic equipment and wiring per specifications and operational procedures, both in technical facilities as well as on customer property. Performed testing and diagnostic procedures on equipment. Assembled, installed, and/or tested transmission equipment, Completes periodic maintenance on company transmissions support equipment and facilities. Focused on the overall operations of the network, including network performance, installation, and/or maintenance. Conducted routine network operations activities, including translations and other duties involved with the preparation needed prior to installation or the tracking and analysis of network elements. Great computer skills. Ability to exercise flexibility and resourcefulness in challenging and/or perplexing situations. Possess good basic organizational skills as well as knowledge of optical and digital maintenance transmission systems; DSO, DS1, DS3, OC3, OC12, OC48 and OC192 circuits and fibers. Multi-tasked and worked in a fast-paced customer-facing repair environment using multiple test tools and databases. Turned-up services, test circuitry, and isolate faults. Provided continuous on call service 24 hours a day, 7 days a week for problem resolution site, switch, private line, data and customer transmission problems.

Savvis Incorporated (formally Cable & Wireless USA, Inc.), St. Louis, Missouri

Facility Manager, Cary, North Carolina November 2003, January 2008

Responsible for the day to day facilities operations, support and maintenance for electrical, mechanical, security infrastructure on a day to day basis in a 28,000 square foot IP Network operations center. Provided hands on support and maintenance of data center facility infrastructure equipment (Generator, UPS, HVAC), on call for emergency issues in a 24 X 7 environment. Monitor and inspect all mechanical, electrical and environmental equipment daily, (INCLUDING – generator, chillers, HVAC, fire alarm, fire, sprinkler, leaks, lights, diesel fuel, air handle roof top unit (RTUs), early warning, building security, UPS, electrical, VAV, ISO gear, hydrogen systems, fuel systems, pump package and power distribution units (PDUs). Reported all issues to correct personnel for quick fix without impact to service, customers and facility. Interfaced with mechanical and electrical department, corporate office, vendors, contractors and facility personnel. Verified environmental and safety compliance permits and reports are up to date on the following: 12,000 gallon diesel fuel tank, Air permits, SPCC plan, local fire department permit, correspondence from regulatory agencies, invoices or receipts from paid regulatory fees, Fuel tank inspection reports, MSDS sheets, information on any prior oil spills or air emission issues for any equipment issues and/or new installs. Monitored, installed and reconfigured Andover Continuum System (facility Monitoring) and Datap System (remote alarm reporting). Identified and resolved issues. Direct contact for monitoring, reporting and rectifying of all facility issues (i.e., ceiling water leaks, phone issues, power, etc.). Performed monthly preventive maintenance of the 2K generator and diesel fuel cleaning/scrubber submitting reports to needed personnel identifying issues and status. Reported issues to contractor for quick and accurate fix without impact to facility as needed. Renewed and initiated annual contracts for various equipment vendors. Insured completion of annual preventive maintenance on UPS, fire system, ISO switch gear, generator, HVAC, chillers, pump package and building security AMAG system. Monitored all contractor activity within the facility.

Managed the physical security of the Cary Facility locally, ensuring the following:
1) Routine, periodic tours of the facility, internal and external, utilizing the time and place “TOCO” (tour confirmation center) system for reporting normal and abnormal conditions.

2) Monitored the building security CCTV.
3) Monitored and responded to alarms on the building security system.
4) Controlled access to the facility by visitors and contractors, issuing badges as appropriate.

5) Managed and maintained the security badge system and process.

6) Analyzed and identified physical security risks.