Network equipment installation
Troubleshooting internet service (equipment, connections, wireless, passwords, etc)
Installation and repair of internet, phone and fax connections (VOIP/Copper/Fiber)
9-2014 – 9-2015 Webpass Chicago
Network Installation/Construction Technician
Use of laptop and smartphone to dispatch and close out jobs. Lead technician/trainer for new employees. Builds networks from start to finish including pulling wire, riser and plenum (cat5, cat6). Installation of racking systems, microwave radios (point to point), POE, battery backup units, RJ45 jacks, patch cords, patch panels, coax, 66 and 110 punch down blocks and back boards in telecommunications closets. Copper splicing, installation of conduit and roof caddy systems. Project management tasks that included scheduling my appointments, documenting work area configurations (drawings of switch information), meeting with building managers and maintenance departments of multi-unit dwellings and identifying proper placement of equipment and materials for functional services and performing site surveys in the aforementioned buildings.
12-2000 – 9-2012 AT&T Chicago, IL
Installation and Repair Technician/Lineman (12-2000 – 8-2011)
Installed, maintained and repaired service orders to residential and business accounts. Service includes DSL installation/repair, pots/voip phone service, fiber/copper cable splicing, central office wiring. Installed various size cabling & jacks for voice/data to meet customer needs. Placed pedestals in new construction areas and installed demarc terminals for businesses and network interfaces for residential. Installed/set up/troubleshoot business and residential computer connections. Through the use of a laptop computer, service tickets were dispatched and closed out.
John Ennis - page 2
U-verse Installation and Repair Technician (6-2012 – 9-2012)
Installing jacks and re-arranging inside wires, linking various other devices to work in conjunction with available services. Trouble shooting existing equipment or service problems.
Journeyman Installation/Repair Technician (Copper and Fiber)
Journeyman Splicer (Copper and Fiber)
Network Data (Internet Service/VOIP) Installation and Repair
|Last Resume Update||February 17, 2016|
|Resume File|| JJE-Resume.field1_.doc.docx 497.85 kB|