Experience in metrics reporting and performance management

Experience in business process analysis, documentation, requirements/functional testing of Windows based software

Excellent oral and written skills capable of communicating to all levels of leadership

Goal and Results Oriented ● Independent and Self Motivated ● Creative Problem Solver ● Pro-active Multi-tasker
Executive Presentations ● Excellent Research and Writing Skills ● Project Management
Grow Positive Relationships ● Customer Management ● Energetic and Positive
Superior Organization Skills ● Highly Efficient ● Dedicated and Focused ● Attention to Detail

PROFESSIONAL EXPERIENCE

The Judge Group, AZ ● Sep 21st 2016 Present

Sunstate Equipment Company
Knowledge Management facilitate SharePoint 2013 sites designs

Automate work Process with Nintex Workflows

Worked remedy tickets and took phone calls to resolve issue

Desert Hot Tubs Gilbert, AZ ● 2016-SEP 20

Exclusive factory direct dealer for HotSprings Spas..

IT Consultant ● (2016-Present)

Knowledge Management facilitate information sharing of web design of site

Communicate between Owner and Site host and web master

Provide high quality Photography and Videos

Edit and modify as customer request
CSRA Fairfax, VA ●xxx-xxx-xxxx

CSRA Inc. (formerly SRA International) provides information technology services to U.S. government clients in national security, civil government, and health care and public health.

SharePoint Webmaster ● (xxx-xxx-xxxx)

SharePoint 2010 Webmaster/develop and standard look and feel

Develop Automated SharePoint workflows processes

SharePoint 2010 and 2013 group and disk side training

Develop Streamline SharePoint Sites/Sub sites work Processes

Knowledge Engineer, SharePoint ● (xxx-xxx-xxxx)

Trained Joint Staff members in information sharing techniques and technologies resulting in advanced workflow capabilities

Work as KE for Crisis Management Team, SharePoint sites administrator

Developed a migration plan to go from 2007 to 2010, tracking and processing compatibility solutions

Participating and testing Agile clients for the Joint Staff J3

Joint Intelligence Task Force Combating Terrorism ● (2010)

SharePoint designer for home site, Help developed SharePoint Meta tool and content manager system

Media services and multi cross domain file transfers

IT Subject matter expert

Communications & Knowledge Management Analyst ● (2010)

Provide technical and administrative SharePoint support to the daily operation

Provide technical expertise to development and design the SharePoint sites.

IT support trainer and desk side help

Team Lead Knowledge Management for Afghanistan Pakistan Task Force ● (2009)

Team leader manager at J2, Chairman of the Chief of Staff (CJCS) (APTF)

Knowledge Manager and IT requirements manager

Trusted agent for file transfer across Multi domain

Helped develop and maintain multi domain SharePoint site and develop SOP on daily process

Content manager for SharePoint website

Senior Task Leader, Dissemination Team – Joint Intelligence Task Force ● (xxx-xxx-xxxx)

Content manager for product dissemination for worldwide war fighters

Webmaster of the JITF-CT Homepage and Databases

Provide technical support and solutions (LSA) Land system administrator

Train customer to use desktop application, Create, design, and maintain SharePoint sites on multiple systems

Defense Intelligence Agency Washington, D.C. ●xxx-xxx-xxxx

The Defense Intelligence Agency (DIA) is an external intelligence service of the United States specializing in defense and military intelligence. www.dia.mil

Information Technology Operations Officer ● (xxx-xxx-xxxx)

Help desk Manager for DIA manager over 205 personnel

Maintain direct oversight of activity to solve the critical problem

Prioritize existing tasks and assign additional tasks as required

Computer Specialist, Program Analyst / Webmaster ● (xxx-xxx-xxxx)

Deputy Team Leader for SYS-2A Web Technologies Team

Serve as Systems Administrator for all of the Unix and NT web servers for DIA

Tier 3 level support for customers service calls for all of DIA

CERTIFICATIONS

EDUCATION

Computer Information Systems Degree, NVCC
Washington, D.C. ● 1992

TECHNICAL SNAPSHOT

Windows NT Security, Windows NT Optimization and Troubleshooting, Windows NT Workstation and Server, Netobject fusion Web Site Development, Perl and Advanced Perl, Visual InterDev, applications development, SharePoint 2003/ 2007 /2010, SharePoint Business Intelligence