LifeTime Fitness Athletic Club
Boca Raton, Florida 2013 to 2015
Facility Operations Department Head
Responsible for the overall direction, coordination and management of the facility. Ensure operations staff adheres to the company policies and procedures.
Maintain indoor /outdoor facility functionality and safety by delegating and performing daily maintenance tasks.
Ensure engineer and technician staff performs preventive maintenance and repairs on all cardio/fitness equipment and critical systems of the facility (HVAC, PME, AV)
Maintain monthly and annual department budget.
Manage inventory and labor costs according to budgetary guidelines.
Make hiring, promotion, disciplinary, and termination recommendations to the General Manager.
YMCA of Broward County
Weston Family YMCA, Weston Florida 2005 to 2013
Parkland YMCA, Parkland Florida 2009 to 2013
Facilities Director
Manager on Duty Trainer
Responsible for building operations/maintenance of a new 42,000 sq ft facility including an aquatics center with a 50 meters competition swimming pool, cardio center, gymnasium, with over 5000 members
Hire and train all maintenance and janitorial personnel.
Created departmental budgets.
Developed and implemented emergency plan, MOD, and preventive maintenance programs, included HVAC, plumbing, mechanical, electrical and cardio/fitness equipment.
Ensure the facility met codes and regulation compliance.
Member of the Safety, Facility Improvement and Chair of Employee recognition committee.
Athletic Club of Weston 1993 to 2005
Weston, Florida
Operations Director
Manager on Duty Trainer
Responsible for all aspects of operations including administration, building/system, maintenance /repairs, purchasing, housekeeping, tennis court maintenance, pool/spa operations, landscaping, cardio/fitness equipment, HVAC and project management of a 20 acres property. Supervised and managed a staff of 14 and developed/managed departmental budget. Tennis court maintenance included 24 clay courts and 1 hard court. Aquatics included 3 swimming pools and 3 spas.
Participated in MOD program and served as a trainer for all new staff.
Designed monthly report tracking and analyzing maintenance and repair status.
Instituted quality assurance tracking system identifying work orders and facilitating timely follow trough/efficient problem resolution.
Significantly reduced operating expenses and consistently kept maintenance and operating expenses under budget while enhancing services, appearance and overall facility functionality.
Conducted routine inspections on all buildings and grounds to ensure proper cleanliness, safety, maintenance, repairs and construction. Negotiated with vendors to obtain best possible value and cost.
Continuously evaluated overall programs, design, facilities and general maintenance, and recommended changes to insure optimum use and safety.
Park Properties
Melville, New York 1988 to 1991
Building Manager
Responsible for the building operations and maintenance of a 95,000 sq. ft. facility including its HVAC systems, plumbing, mechanical and electrical.
Developed and implemented work schedules for 15 employees.
Developed and managed annual budget for maintenance operations plus provided project-based and detailed cost estimates for major repairs and capital improvements.
M & R Auto Repair
Queens, New York 1985 to 1988
Electrical Technician
Performed repairs of foreign cars and conducted routine maintenance
Focused on drivability and electric components repairs
Successfully performed diagnostic analysis and complete repair of high-end European imported automobiles.
EDUCATION
Bachelor Degree of Education, Physical Education & Recreation
University of Chile, Santiago, Chile
Electrical Engineering Curriculum State Technical University, Temuco, Chile
CPR and AED Certified (American Red Cross)
Certified Pool & Spa Operator (National Pool Foundation)
Certified for Clay Tennis Court Maintenance (Lee Tennis and FastDry)
Continuing Education Seminars for Assistant General Managers and
Operations Directors (Wellbridge Company-Atlanta, Georgia)
Service excellence course (YMCA, Fort Lauderdale Fl)
LifeTime Fitness University Programs (Leadership, Department Head Cert.)
SKILLS
Excellent interpersonal and communications skills with the ability to interact effectively with management, clients, staff, merchants and outside vendors/providers.
Bilingual: Fluent in English and Spanish.
| Last Resume Update | January 5, 2016 |
| Address | Pompano Beach |
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| Phone Number | Locked |
| Resume File | Jose-Santos-Resume.doc 49 kB |

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