FORMTEXT Basic Drivetrain Repair
Problem Solving/Troubleshooting
Certifications
Airstreams Renewable Energy & Communication Tower Technician Program CertificateAuthorized Climber and Rescue CertificateLevel 1 Crane Rigging CertificateAmerican Red Cross First Aid/CPR/AED CardSignalperson CertificateOSHA 10-Hour Construction Safety CardCapstan Hoist CertificateElectrical & Electrical Metering Safety CertificateCADWELD CertificateFasteners, Torque, and Tension Certificate
Education and Training
Airstreams Renewables, Inc.
Renewable Energy & Communication Tower Technician Program
Accelerated training on various aspects of electrical and technical skills required to safely troubleshoot
and service renewable energy and communication tower equipment with an emphasis on safety. FORMTEXT 2015
Career History and Accomplishments
FORMTEXT Sunland Ford FORMTEXT Drive Manager FORMTEXT 03-2014 / 09-2014 FORMTEXT Customer problem resolution/ Service write up
FORMTEXT CSI follow up / Employee recruitment
Follow up all internet and phone issues
Able to stay calm in extreme situations regarding customers FORMTEXT Valley Hi Kia FORMTEXT Consultant FORMTEXT 04-2013 / 01-2014 FORMTEXT Acting Service Manager / Work order dispatch
FORMTEXT Multiple responsibilities in and out of shop
Highest CSI in the service drive FORMTEXT Victorville Hyundai / Mazda FORMTEXT Consultant FORMTEXT 07-2011 / 03-2013 FORMTEXT Follow ups/CSI Hi grade/ Highest dollar per R.O.
FORMTEXT In charge of all new car and body shop repairs, internal FORMTEXT Rancho Motor Co FORMTEXT Asst Service Mgr FORMTEXT 03-2010 / 05-2011 FORMTEXT Oversaw repairs technicians performed on customer vehicles
FORMTEXT Perfect CSI during employment / Customer relations solutions
In charge of all new car and body shop repairs

Creative Communications Inc. Quality Control Supervisor 06-2009 / 03-2010
Inspect all technicians installs pass or fail
Inventory control, new hire training
Safety meetings and truck inspections per OSHA
Ladder and Gaff training
Saturn of Ontario Consultant 02-2007 / 03-2009
Service write ups / Customer follow up
Perfect CSI during employment for district and region
Highest ELR and hours per RO / Highest gross profit
Rancho Motor Co Assistant Service Manager 01-2006 / 02-2007
Excellent customer follow up / Communication
Consistent customer satisfaction reviews
Achieved monthly service goals as well as dollar per service write up
Chino Bikes and Go-Ped General Manager/Owner 12-2002 / 01-2006
Successfully managed and increased sales of existing business by 40%
Coordinated technical training and certification of employees on repairs, service and fabrication
Managed bookkeeping, monthly tax reports, banking, and product orders
Job duties range from manual labor to overseeing the operations of the business