Experience

Administrative Assistant II - Choices Group Inc., Henderson, Nevada - January,
2017 to present.

Answer telephone and direct where appropriate. Process treatment records for
input into Court System, checking for mistakes and accuracy. Process treatment
record to input into Choices Group System. Take in monies for payment of tests
and treatment costs by writing receipts. Keep accurate daily report of monies and
make daily deposit. Advise and inform clients where appropriate. File as needed.

International Sales and Service Associate, Williams and Sonoma, Las Vegas,
Nevada - August, 2016 - January, 2017
Answer, troubleshoot and play orders for customers from Ireland, Scotland,
England, Australia and Canada. Provide excellent customer service in placing,
executing, expediting and problem solving issues as it pertains to orders.
Administered discount where appropriate. Recommend promotional items and
recommended products.

Sales and Service Associate, Williams Sonoma, Las Vegas, Nevada - August,
2016 - January, 2017.
Answer and place orders for domestic customers in the United States.
Process, troubleshoot and expedite problem orders and apply discounts
where appropriate. Provide excellent customer sales and service in placing,
executing and problem-solving issues as it pertains to orders. Recommend
promotional items and recommended products.

Front Counter Clerk - Al Phillips the Cleaners, Las Vegas, Nevada — January
to July 2016.
Take in, process, inventory and send laundry and dry cleaning item orders by
entering into computer. Process for shipment to central plant. Take in monies for
orders and make daily report of register and summary for deposit. Maintain cash
register. Wait on customers and problem solve any issues.Sales Associate, Maceys
-October - January 2015 - Seasonal.

Greet customers and ascertain customer needs and wants. Open and close point
of sale register and report as required by shift schedule. Recommend, select, locate
merchandise, whether on floor or on computer based on customer desires.
Compute sales prices, adjust and receive/process cash or credit payment.

Education
Edmonds College, Lynwood, Washington - Associate in Paralegal and General
Studies - Graduated 2005.

Skills
Expert and knowledgeable in all office equipment. typing speed is 85 words per
minute while keyboarding speed is 80 words per minute. Fluent in all office
procedures and policies. Excellent customer service and sales experience.

References

Gail Ishii-Robb

1242 Shenandoah Drive

Boise, Idaho
xxx-xxx-xxxx

xxx@xxx.com

Marcie Dale

Royal Bank of Canada

202 Lloyd Crescent

Saskatoon, Saskatchewan S7L 4Z1
xxx-xxx-xxxx

xxx@xxx.com

Aisling Gonzalez
3200 McLeod Drive

Las Vegas, Nevada 89121
xxx-xxx-xxxx

xxx@xxx.com

Kaylee Delgado-Bryant

1078 Havenworth Avenue

Las Vegas, Nevada 89123
xxx-xxx-xxxx

xxx@xxx.com

Pamela Kohl

Choices Group Inc.

309 West Lake Mead Parkway

Henderson, Nevada 89015
xxx-xxx-xxxx
xxx-xxx-xxxx