Associate’s Certificate in Telecommunications and Electronics, University of Technology Jamaica, Kingston, Jamaica. October 1991

Certifications
Certificate, CCNA – Cisco Certified Network Associates, Cisco Academy, University of the West Indies, Mona Camp, Kingston, Jamaica. September 2013

Certificate, Advanced Database Management, University of the West Indies, Mona Camp, Kingston, Jamaica. September 2008
Skills
Networking: LAN/WAN, TCP/IP, Active Directory, DNS, DHCP, Wireless Network, Remote Desktop, Routing & Switching, Team viewer, Site Integration-ALU, Site Integration – Huawei BTS
Hardware: PCs, Laptops, Routers, Switches, and Hubs, Multi-function Printers, LAN wiring, Wireless AP/Routers, Cisco Switches and Routers, ALU Routers 7705 CSR, ALU 1850TSS-100 MUX, Huawei BTC and BSC, Huawei RNC, Huawei NodeB (DBS3800/3900), SwissQual Drive Testing Tool, Ericsson DUG,DUL,DUW, Ericsson 3000/6000 BTS, ALU MXC/MPR radios-9500, Electronics
Software: Windows XP/Vista/7/8, MySQL, Windows Server 2008, FileMaker Pro 9 database, MS-Office, Huawei LMT, Huawei M2000, ALU LMT, SwissQual DT Software, Telnet, Cisco IOS, Wire Shark etc., Cisco Packet Tracer, GNS3

Professional History

SalmonEl Computers October 2013 – May 2014
Network Engineer
Network Installation and configuration
Troubleshoot and repair UPS and PCs
Basic printer troubleshooting and repair
Build PC, install and configure operating systems and application software

WAVSYS March 2014
Support Technician (Supported Lead Tech in the T-Mobile Modernization Project, Virginia Market)
Cell site (BTS) Rip, replace and integration - Outdoor
Cell site (BTS) Power upgrade and integration – Outdoor

Key Telecom Expert Ltd, Old Harbour, St. Catherine, Jamaica November 2012 – September2013
IT Technical Support Engineer
Built PCs, installed and configured operating systems, application software, and utilities
Configured and administered 2003/2008 Windows server; performed network administration functions, setup network user accounts/permissions, reset passwords, and administer group policies via Active Directory

Oceanic Digital Jamaica (Claro), Kingston 10, Jamaica August 2008 – November 2012
UMTS (3G) Optimization Engineer
Carried out preventative maintenance on all transmission equipment, multiplexers, cellular base stations, repeaters, inverters and modems.
Performed site integrations Huawei BTS, Alcatel micro wave radios and Huawei BBUs (Huawei DBS3800/3900 for WCDMA)
Supported technicians in the field with the cut over of T1 circuits to IP backhaul (OC3/OC48) (Huawei RNC)
Alcatel-Lucent 1850TSS-100 MUX –DSX positions - building and deleting cross connections, mapping circuits to new Huawei RNC ports for cut over from ALU DSX T1 positions to pure IP (IPRAN)
Performed drive testing and test data measurement analysis of 2G/3G RAN (tests included accessibility, retainability and other parameter measurements)

Jamaica Red Cross and International Federation of Red Cross, Red Crescent Societies, Pan-American Disaster Response Unit - Panama City, Panama June 2000 – September 2013
IT and Telecommunications Volunteer (RIT)
Provided Information Technology and Telecommunications support to Jamaica Red Cross and other Red Cross Societies in the Caribbean region

Universal Computer, Silvera Drive, Kingston 6, Jamaica November 1999 – October 2008
Technical Support Engineer
Built PC, computer diagnostics and repairs, UPS troubleshooting and repairs
Electronic circuit repairs
Software installations
Printer diagnostic and repairs,
Installation of wireless router/access points, computer networking