Qualifications
Knowledge of electronic trouble shooting and information analysis
Knowledge of telecommunications and data communications
Ability to support and maintain excellent customer and client relations
Ability to successfully manage day to day operations of a company
Comtrain authorized tower climber/rescuer
Anritsu Sweep and PIM certified

Professional
Experience

Top Line Telecom
LEAD NETWORK TECHNICIAN
Install, maintain, and troubleshoot networks and data communications equipment
Installation of indoor DAS wireless equipment using any combination of
external and internal antennas, combiners, splitters, coaxial cable, fiber optic
cable, CAT5/6 cable and other RF and installation components to R56 and other standards at customer job sites
Installation of outdoor/rooftop RF donor antennas and associated testing
Installation of coaxial cable and fiber cable in conduit and risers
Installation of connectors on coaxial cable and complete knowledge of
troubleshooting and proper cable sweeping procedures
Installation of DAS head-end equipment and coordination with various
involved parties

CELL TOWER CLIMBER
Part time contract to perform installation, inspection and maintenance services for wireless radio and antenna systems on towers
perform light civil scopes in support of radio systems cabling & grounding, interconnects or DC power distribution
maintenance work
removals of TNA's and antennas to install new ones

ADL Transport — Ridgeland, SC

GENERAL MANAGER & COMMERCIAL DRIVER
Recruit, train, and supervise commercial drivers
Provide logistical operations for removal of commodities that ensure continued daily operation of a fortune 500 company.
Served on special taskforce charged with turning around under-performing projects.
Trained drivers in struggling operations, and contributed to significant improvements in client & vendor satisfaction and sales.
Exemplified the second-to-none customer service delivery
Ensure employees are motivated to deliver top performance and effectively trained to operate productively, efficiently and safely.
Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives;.
Ensure that delivery forms, customer receipts and freight bills are completed and signed

Completed company trainings to increase knowledge and skills.
completed safety evaluation program for international paper/safety procedures lockout procedures awareness and safety hazards operation of unloading silo #3 machine operation to load commodity into dump trailer

2013 – 2016

2005 -2017

Alltel – Charleston, SC

1998 to 2005

LEAD SERVICE TECHNICIAN II
Direct and train Service Technicians and manage inventory, merchandising, and servicing installation of products.
Conducted training programs that enhanced employee performance and helped build a motivated workforce.
Supervised 4 Service Technician I employees
Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
Complete advanced technical training in telecommunication
Resolves routine issues regarding operations, including administration, installations, setups, error messages, on-line transactions, system status, and operations procedures
Provides preventative maintenance, troubleshooting, and quickly resolves moderately complex problems to ensure user satisfaction
Provides training and technical support for operational equipment to assure Telecommunications and IT systems perform as required
Works closely with the corporate technical services and development
staff to assure proper network operations
Assisted network engineers with drive test and analysis of drive data for network improvement
Assisted with site upgrades

Completed company trainings to increase knowledge and skills.
CDMA networks
Cellular Theory
Frequency and capacity planning
Basic RF Theory and Gain
Spectrum Analyzing

Education
Jasper County H.S. Ridgeland, SC

1991 to 1995

Professional

Comtrain Certified

Anritsu Sweep and PIM Certified

Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, and performance assessment.

Microsoft Office Proficient