EDUCATION
- ITT-Technical Institute Associates Degree in Electrical Engineering
Salutatorian, GPA 3.95 out of 4 March 2013 – December 2014

- ITT-Technical Institute Bachelors Degree in Electrical Engineering and Communications
Current GPA 3.95 March 2015 – July2016

CLASSES INCLUDED:
DC-AC Electronics Electrical Machines and Energy Conversions
Solid State Devices C Programming
Integrated Circuits Networking
Programmable Logic Controllers Electronic Communications
Microprocessors and Microcontrollers Computer Structure and Logic
Embedded Systems Problem Solving
Wireless Communication Automated Industrial Controllers

SKILLS
- Adjust, calibrate, align and modify circuitry and components and record effect on unit performance.
- Maintenance and repair of communication and electronic test equipment.
- Ability to problem solve, prioritize work to be done, exceptional time management skills.
- Prepare technical reports and develop charts, graphs and schematics to describe and illustrate systems
operating characteristics.
- Diagnoses causes of electrical malfunctions or failures of operating equipment.
- Operate digital multimeters, oscilloscope, switch panels, PLC’s, microprocessors, and other electrical
equipment and components.
- Read dials, or digital displays which indicate electronic communication such as voltage, frequency,
distortion, inductance, and capacitance.
- Examine layout and installation of wiring, cables, subassemblies, hardware and components to detect errors.
- Replacement of defective wiring and components using hand tools and soldering iron.
- Surface mount, and thru hole soldering on class 2 electronic devices

CERTIFICATIONS AND AWARDS
- IPC-A-610, Jan, 2015 - National Technical Honor Society, 2014, 2015
- Highest Honors, 2013, 2014 - Employee of the Month, July 2014 / Jan 2016
- Perfect Attendance, 2013, 2014 - Innovation Award, 2004
- Student Professional Experience, 2014 - President of the ITT-Tech Robotics Club

References Available Upon Request
MILITARY BACKGROUND

UNITED STATES MARINE CORPS | Ft. Worth, TX 1997 – 2001
Lance Corporal, Military Police Officer

EMPLOYMENT BACKGROUND

CTDI | Flower Mound, TX December 2014 – Present
Repair Technician, and RF Technician

I am responsible for updating firmware, following detailed repair procedures to accurately diagnose,
test, and troubleshoot failed Arris, Tellabs, Samsung and Calix units within the standard repair times. I
have trained new technicians on how to solder and repair units within company quality standards.

DAVE & BUSTERS | Euless, TX December 2015 – Present
Training Coordinator

Ensure that patrons have an enjoyable dining experience by providing quality customer service. I trained new
employees on the daily operations in the front of the house which included host responsibilities, taking orders,
serving food and drinks, and operating Aloha computer systems. Ensure training programs are aligned with
company standards, organized monthly follow up training classes, and managed training records for the Bedford
location

ON THE BORDER | Bedford, TX May 2013 – February 2015
Server / Trainer

Ensure that patrons have an enjoyable dining experience by providing quality customer service. I trained new
employees how to serving food and drinks. Helped with a transition from an outdated register system to a new
Aloha computer system

CHILI’S BAR AND GRILL | Bedford, TX February 2009 – May 2011
Shift Supervisor

I provided guidance and direction to subordinates, including setting performance standards and monitoring daily
performance. Identified the developmental needs of others and coaching, mentoring, or otherwise helping others
to improve their knowledge or skills.

References Available Upon Request

Last Resume Update December 9, 2016
Address Flower Mound
E-mail lock Locked
Phone Number lock Locked
Resume File Michael-Albert-Resume.pdf 165.72 kB

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