Senior Technical Support Engineer

My primary focus for the past 15 years of my career has been in pre-sales and post-sales support, project management/supervision, training, deployment of new products and upgrades, and engineering support. These technical service experiences provided me with an array of technical knowledge and customer service skills both in-house and on-site to ensure customer satisfaction and strengthen customer relationships. I also believe in order to gain customer satisfaction and strengthen their relationship one must have the following interpersonal skills: having integrity, being accountable, demonstrates flexibility and leadership, and possesses empathy.

Last Resume Update May 16, 2014
Address United States of America
E-mail lock Locked
Phone Number lock Locked
Years Experience 15


ARRIS Group, Inc.
Sr. Technical Support Engineer

ARRIS is headquartered in Suwanee, GA. ARRIS is a communication technology company that specializes in design and engineering of Broadband networks.


Associates Degree - Electrical Engineering Technology

I received theoretical and practical instruction to analyze, construct, test, and troubleshoot a wide variety of AC/DC and Analog/Digital circuits, microprocessor and communication circuits, and systems.

Contact Candidate

Login or purchase this resume contact details.