Nine years of providing strong customer service.

Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.

Proficient with Microsoft Suite and Mac OS.

Ability to multitask in fast paced environments and manage time within short deadlines.

Strong written oral and communication skills.

Work Experience

Waiter – Oak and Olive –xxx-xxx-xxxx

Responsibilities included thorough knowledge of menu and specialty dishes, balancing up to ten tables while delivering precise individual orders, totaling bills and cash handling.

Fostered repeat customers through consistently providing quick, well-timed, and professional service.

Maintained serving standards and followed all regulations while performing duties.

Kitchen Manager – Laurelwood – 2014- 2015

Had full control and accountability for leading, developing and inspiring the kitchen team.

Involved in the recruitment, training, coaching, disciplining, and retention of staff.

Conformed at all times with health and hygiene regulations.

Ensured a seamless link between the kitchen and the front of house teams.

Coach – Nike Anthony Newmen Camp –xxx-xxx-xxxx

Communicated with parents regarding participant experiences and expectations.

Planned and led activities to develop campers’ physical, emotional and social growth.

Created a fun and friendly atmosphere.

Sales and service Associate – Les Schwab Tire Center –xxx-xxx-xxxx

Communicated with customers regarding vehicle issues and potential repairs.

Organized work records and filed reports.

Maintained communication with management to ensure awareness of mechanical repair problems.

Supported customer relations by quickly responding to inquiries.

Promotions Specialist – KXL Radio –xxx-xxx-xxxx

Met and greeted listeners and conducted giveaways.

Developed a plan and identified creative ways of increasing public awareness of the station.

Maintained excellent telephone etiquette.

Education

Graduate of Grant High School, Portland, OR