Results-driven Tower Top Technician who thrives under pressure, uses critical thinking to troubleshoot problems in the work place, and maintains positive relationships with customers. Possesses a great capacity for learning new technologies and is actively seeking a CompTIA+ and CCNA Certification. Capable of working alone as well as in groups to complete tasks and uphold deadlines. Tower top technician core competencies:

Awareness of surroundings, Safety measures, Excellent oral and written communication skills, Carefully construct and maintain cellular sites, Read and understand site blueprints, Comply with all customer requirements.

--------------------------------------------------------------------------------------------------------------------------------Professional Experience

Jacobs Telecommunication * Baltimore, MD (October 2015 – Present)

Tower Top Quality Assurance Technician

Responsible for the overall quality of cellular sites in the Baltimore Washington area. Along with recording safety hazards, responsibilities include: Climbing, rigging and constructing Cell tower equipment, troubleshooting coaxial systems, taking photos of work performed, inspecting cables and proper plumbing diagrams, working with Tier 2 Technicians to receive and interpret signal tests, and reviewing and complying with customer requirements.

HPC Wireless * Eldersburg, MD (March 2015 – October 2015)

Responsible for 3-4 team members in the construction and troubleshooting of coaxial systems, tracking safety hazards, recording employees time on site and completing photo checklists. Additional job responsibilities include properly reading plumbing diagrams for power, fiber and coaxial jumper systems and safely secure them in place.

Adopted practices that increased productivity and reduced time spent on site by using cantilever systems to raise and lower radio heads

Successful in completing radio upgrades and alarm troubleshooting under deadlines

Has maintained a high level of customer satisfaction in maintenance requests

Henkels & McCoy * York, PA (June 2013 – March 2015)

Aided in the construction and maintenance of Cellular sites across the Baltimore Washington area. Duties included:

Wiring and Connecting radios and antennas according to plumbing diagrams

Climbing Towers upwards of 350 feet

Properly testing and troubleshooting coaxial systems

Working Outdoors

Lifting and moving equipment weighing up to 75 lbs

Using and maintaining all protective equipment (Gloves, Hard Hat, Hi-Viz Vest, etc.)

Strong Communication Skills with crew members and Technicians on site and over the phone

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Education

Frostburg State University, Frostburg, MD

Bachelor's of Science in Physics (2011)

Technical Skills

Microsoft Office, Excellent oral and written communication, Experience with Anritsu sweep and PIM gear, ODM Fiber Test Gear, COMTRAIN certification, Experience with Cisco IOS, and actively taking CompTIA+ courses