Skills

Professional Experience
Process Improvement

In-Building DAS Deployment

Fiber Build Management

Vendor Management

Site Acquisition Management

RF Design Management

Project Scoping & Costing

Contract Negotiation

Customer Service

Communication

01-2014 to Present Vinculums Services Inc. Irvine, CA

iDAS Program Manager, Verizon Wireless So. Cal

Currently the lead in managing the deployment of 79 In-building Distributed Antenna Systems (iDAS) projects from Initial RF Survey and RF Design through construction

Improved deployment process of the iDAS to streamline the Site Acquisition stage

Designed a DAS specific work-flow process database tool to provide a streamlined approach that incorporates all cross functional teams into a central database

Negotiated contracts and structured a network of vendors to perform the different aspects of the build

SPOC to Verizon and Landlords

01-2013 to 01-2014 Vinculums Services Inc. Irvine, CA

Program Manager, Time Warner Cable Business Class

Managed a team of six Project Managers for Time Warner Cable’s Business Class Complex Order Operations

Responsible for the build of over 500 high profile projects comprised of Government, Education, and Healthcare customers

Designed a work-flow process tool to provide a streamlined approach and integrated with their current databases

Implemented process improvements reducing overall deployment timeframes and increased customer satisfaction

Managed budget and provided forecasted revenue, including forecasted bonus attainments

08-2011 to 01-2013 Vinculums Services Inc. Irvine, CA

Solutions Engineering Manager, Business Development

Structured strategic proposals and negotiated business terms & conditions with Tier 1 Operators at the executive level

Developed tactical solutions to solve the customers challenges

Expanded customer base to new markets

02-2010 to 08-2011 Vinculums Services Inc. Irvine, CA

Program Manager, Construction and Engineering AT&T Mobility

Lead and managed three project management teams consisting of over twenty resources responsible for the testing and extension of transport throughout the Western region in AT&T Mobility

Co-developed, and successfully implemented the CPM tool throughout the Western region, an integrated project management workflow tool that enabled the project teams to manage the delivery of transport and related construction activities in a centralized database

Identified and mitigated areas of risk in the projects resulting in reduced deployment time

08-2008 to 02-2010 Vinculums Services Inc. Irvine, CA

Program Manager, NP&E, CPDO – AT&T Mobility

Successfully managed a team of five Project Managers responsible for the largest volume of delivery of over 12,000 circuits to cell sites within the Los Angeles Market over a period of a year

Partnered with the functional departments to streamline the process from design through integration

Identified opportunities to improve process and visibility to the delivery of transport in neighboring markets, resulting in quicker delivery of transport and improved leaderships ability to forecast site launch dates

Communicated with the clients to ensure proper execution of projects and customer satisfaction

08-2005 to 08-2008 Empire Lending Murrieta, CA

President and CEO

Launched corporation from the ground up

Oversaw daily operations, including training new loan officers on products, compliance, and sales

Formed mutually beneficial alliances with Realtors, Builders, and Banks

Trained outside agents in lead generation, pipeline management, loan products, and customer retention

Underwrote A-D paper via Fannie Mae DO and DU software

Provided software support and hardware support for agents

Education

Licenses & Certification

xxx-xxx-xxxx Point Loma Nazarene University Point Loma, CA

Business Administration, Spanish

1999 -2000 Oxford Brooks University Oxford, England

British History, Art History and Literature

2013 PMI, PMP Courses Completed

2005, Obtained California Department of Real Estate Broker License