. 4 years’ experience in the cable industry which includes Installation/Repair for Residential and Commercial three lines of service (Video,Internet and Voice).
. Excellent Communication and written skills
. Good Problem solving and troubleshooting skills
. Ability to travel long distance in order to repair and/or complete installation work
. Ability to work non-traditional and/or extended hours/shifts
. Proven customer service skills when dealing with customers face to face
. Fluent in English and Creole
|Last Resume Update||May 18, 2014|
. Installed all three lines of Residential and Commercial services (Video, Internet and Voice) including wireless
. Trained newly recruited employees
. Maintained and operated hand-held device to add equipment or services to existing accounts and complete work assigned.
. Trouble shoot and repair lines to meet BRISK standards for new and existing customers
. Knowledgeable of Comcast products and services to provide valuable information to customers
. Completed daily inventory of equipment issued to ensure accuracy of devices installed
. Maintained satisfactory SOI craftsmanship percentage and USTX percentage weekly