. 4 years’ experience in the cable industry which includes Installation/Repair for Residential and   Commercial three lines of service (Video,Internet and Voice).

. Excellent Communication and written skills

. Good Problem solving and troubleshooting skills

. Ability to travel long distance in order to repair and/or complete installation work

. Ability to work non-traditional and/or extended hours/shifts

. Proven customer service skills when dealing with customers face to face

. Fluent in English and Creole

Last Resume Update May 18, 2014
Address lauderhil, Florida
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Years Experience 5


Jan 2010 - Current

. Installed all three lines of Residential and Commercial services (Video, Internet and Voice) including wireless
. Trained newly recruited employees
. Maintained and operated hand-held device to add equipment or services to existing accounts and complete work assigned.
. Trouble shoot and repair lines to meet BRISK standards for new and existing customers
. Knowledgeable of Comcast products and services to provide valuable information to customers
. Completed daily inventory of equipment issued to ensure accuracy of devices installed
. Maintained satisfactory SOI craftsmanship percentage and USTX percentage weekly

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