STRENGTHS: * Effective District Manager and Store Manager with a proven track record of top tier achievement and continued performance directing retail/pharmacy operations for Industry leaders and Fortune 500 (CVS Pharmacy and Target).
* Results-driven Management Professional with expertise driving sales initiatives, controlling expenses, reducing shortage, attaining maximum profits, raising market share , delivering operational excellence and return on investment.
* Excel at coaching, motivating and inspiring large teams to high performance and desired goals as well as ensuring all positions are staffed with exceptional leaders.
* Expertise includes setting up new stores and troubleshooting failing operations, making recommendations and implementing them.
* Talented Store Manager with expertise in evaluating, identifying, recommending and implementing solutions to improve operations, profitability, sales/service levels, and loss prevention (continually safe-guarding company assets).
* Influential Senior Team Member utilizing exceptional communication and time management skills who takes pride in maintaining and developing excellent partner relationships (both external & internal).
EXPERIENCE: SPIRIT HALLOWEEN, Broward County, FL.
Seasonal District Sales Manager (2015 - 2017)
- Directed all district sales, operations, merchandising, and P&L responsibility for 5 locations with 20 managers and over 100 associates.
- Developed and implemented an effective sales plan, managed expenses, controlled shrink, analyzed inventory levels, maintained a high level of service, and further strengthened brand loyalty and store image.
Major Achievements:
* Exceeded all targeted sales/operational goals with sales 15% over plan, reducing shrinkage and beating budget by over 1% in all stores for 2 consecutive seasons.
CVS PHARMACY, Coral Springs, FL.
Store Manager (2006 - 2015)
- Was responsible for the overall operation, management and fiscal success of the Coral Springs Store & Pharmacy.
- Activities centered on training, developing and motivating staff, P&L management, merchandising/inventory control, analyzing purchases, controlling shrinkage, monitoring sales performance and maintaining a high level of service.
- Provided leadership and direction to staff, set goals, monitored all activities and ensured that corporate standards are maintained.
- Additional responsibilities included troubleshooting other units, making recommendations and implementing them, maintaining a high level of service and further strengthening the image & reputation of C.V.S. in this key market.
ROBERT A. ROSENBERG Page 2
Major Recent Achievements with CVS:
* Ranked #1 in "My Customer Experience" led district since inception of the program (Customer Service Metrics) consistently in training, leadership and mentorship of both retail & pharmacy teams.
* Positioned CVS to compete more effectively during period of increased competition and unstable economic conditions.
* Exceeded all targeted sales/operational/shrink regional goals.
* Reduced employee turnover, raised morale and enhanced retention of critical personnel by implementing innovative programs which opened communications, fostered organization loyalty and team building.
* Developed and mentored numerous associates to managerial positions.
* Bolstered Company's main objective to drive their business while exceeding customer service shopping score standards.
* Cultivated profitable relationships with DSD Vendors of top-tier companies such as Coca-Cola, Pepsi, Frito Lay, Red Bull as well as large HBA distributors and pharmaceutical manufacturers.
* During my tenure with CVS was the recipient of numerous awards for performance and leadership such as "Paragon Award for Overall Store Manager of Region" (2 time recipient).
* Provided a secure environment for customers, employees and safe guarded company assets.
Prior to joining CVS, was employed with the following:
FYE: For Your Entertainment, Boca Raton, FL (Manager/Assistant District Leader 2004-06). Succeeded in meeting and exceeding all targeted sales, credit, turnover and customer service objectives (increased sales by 22% and reduced shrinkage to 1.4%).
Toys R' Us, Pembroke Pines, FL (Store Manager 2003-04) Bolstered Company's main objective to drive their business while exceeding customer service shopping score standards.
Super Target, Lauderhill, FL (Hard Lines Manager 2001-03) Promoted a sales/service environment which resulted in Department exceeding sales and customer service goals.
Kay-Bee Toy & Hobby, Boynton Beach, FL (Store Manager 1997-01) Increased sales volume by 15%, reduced controllable expenses by 31% and ranked #1 in region in controlling payroll matrix.
Gorman Zubrin & Assoc., New York, NY (Regional Accounts Manager 1992-97) Generated 12% to 18% annually in new business with mass merchants, major retailers, specialty stores, and supermarket chains top-tier manufacturers.
EDUCATION, B.S., Criminal Justice, 1992, University of Delaware, Newark, Delaware
TRAINING Continued education and personal growth by completing a variety of Industry related
AND courses and seminars in Sales and Management.
| Last Resume Update | June 15, 2017 |
| Address | Pompano Beach |
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| Phone Number | Locked |
| Resume File | RESUME-CRT.-2017.docx 23.79 kB |

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